MBP Account Manager — Product & Client Success

Allied Solutions LLC; Carmel (IN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company-paid life and disability

401k with company match

Three weeks PTO

Job summary

Allied Solutions LLC is seeking an MBP Account Manager to oversee MBP products for Allied clients and to support the iQQ platform from an MBP perspective. You will interact daily with Allied field sales/service representatives, MBP providers and clients to resolve issues and maintain compliance with state and federal regulations.

You will develop and maintain reporting, collaborate on product development and updates, and ensure sales tools in iQQ are accurate and current.

Qualifications

• Bachelor’s degree in Risk Management & Insurance; Management, Business.
• 5-7 years of work-related experience required.

Responsibilities

• Serve as the main point of contact in Allied MBP Department for escalated client and provider issues.
• Resolve escalated FI/borrower issues related to claims and ongoing service of MBP.
• Monitor the quality of client service and sales support within the department through Allied technology tools (Email, Seismic, Smartsheet, Infor, PIMS, DataStore).
• Collaborate with MBP Providers on development of new products, updates, rate and program changes and case management of existing business.
• Create and maintain marketing documents and meet deadlines to implement changes in iQQ.
• Ensure client facing sales tools in iQQ are up to date and accurate, including QRCs and sample documents in iQQ.

Education

Bachelor’s degree in Risk Management & Insurance; Management, Business

Job description

Allied Solutions LLC is seeking an MBP Account Manager to oversee MBP products for Allied clients and to support the iQQ platform from an MBP perspective. You will interact daily with Allied field sales/service representatives, MBP providers and clients to resolve issues and maintain compliance with state and federal regulations.

You will develop and maintain reporting, collaborate on product development and updates, and ensure sales tools in iQQ are accurate and current.