MB Outbound SMB Sales Specialist

Playlist; San Luis Obispo (CA); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

None

Job summary

Playlist is seeking an SMB Sales Specialist to drive outbound revenue in the health, wellness, and beauty space using Mindbody solutions. You will target prospects, perform high-volume outreach, and manage end-to-end sales with a focus on customer success and growth.

You will deliver product demos, navigate objections with empathy, and build lasting client relationships. If you are a go-getter who thrives in a fast-paced, metrics-driven environment, join us to impact real-world wellness adoption.

Qualifications

• 1–3 years of sales experience in a SaaS environment with a proven record of closing deals and exceeding targets.
• Confidence to connect through cold calls and thoughtful outreach, starting meaningful conversations.
• Strong negotiation skills and the ability to navigate objections with empathy.
• Tech-savvy mindset with an interest in wellness environments.
• Enthusiasm for health, wellness, or beauty industries.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail in fast-paced settings.
• Proficiency with Microsoft Office and CRM systems like Salesforce.

Responsibilities

• Drive sales volume via high-volume outbound calls, lead generation by yourself (no SDR support), and close sales with single-location customers.
• Ignite growth by connecting small businesses with Mindbody solutions through outbound outreach via calls, emails, texts, and social media.
• Manage the full sales journey from first outreach to signed contract with a smooth experience for each client.
• Deliver engaging demos showcasing Mindbody products for health, wellness, and beauty businesses.
• Act as a trusted guide to help clients find the best-fit solutions for their needs and goals.
• Build authentic relationships to drive net-new pipeline growth.
• Stay organized by tracking interactions and opportunities in Salesforce, Salesloft, Gong, and other tools with precision.
• Consistently hit and exceed monthly and quarterly goals, fueling personal and company momentum.
• Stay sharp on product updates, competitive insights, and industry trends.

Skills

SaaS sales

Outbound calling

Lead generation

Negotiation

CRM (Salesforce)

Communication skills

Organization

Tech-savvy

Tools

Salesloft

Gong

Salesforce

Job description

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.

About the right team member

As an SMB Sales Specialist, you'll be the driving force behind our outbound sales efforts. You'll work in our outbound, inside sales team, targeting the right market while hitting your revenue goals. Your day-to-day will involve reaching out to potential clients through high volume prospecting & lead generation, outbound calls, emails, texts, and social media. By offering our solutions, you'll help clients in the health, wellness, and beauty space achieve their fullest potential with our Mindbody products. You are someone who is a go-getter, and is not afraid to pick up the phone and strike a conversation with potential customers.

The Role You’ll Play

• Drive sales volume via high-volume outbound cold calls, lead generation by your own (no SDR support), and closing sales with our single-location customers

• Ignite growth by connecting small businesses with Mindbody solutions through high-energy outreach via calls, emails, texts, and social media

• Manage the full sales journey, from first outreach to a signed contract; ensuring a smooth, exciting experience for every client

• Deliver engaging demos that showcase how Mindbody products unlock new possibilities for health, wellness, and beauty businesses

• Act as a trusted guide for prospective clients, helping them find the best-fit solutions for their unique needs and goals

• Build authentic relationships that drive net new pipeline growth

• Stay organized and ahead of the curve by tracking all interactions and opportunities in Salesforce, Salesloft, Gong, and other sales tools with precision

• Consistently hit and exceed monthly and quarterly goals, fueling your personal success and the company’s momentum

• Stay sharp on product updates, competitive insights, and industry trends to always bring the best advice to the table

Experience You Bring

• 1–3 years of sales experience in a SaaS environment strongly preferred, with a proven record of closing deals and exceeding targets

• Eagerness and confidence to connect through cold calls and thoughtful outreach, always ready to start meaningful conversations

• Strong negotiation skills and a natural ability to navigate objections with empathy and ease

• Tech-savvy mindset, with an eagerness to grow in a wellness environment

• Enthusiasm for the health, wellness, or beauty industries, whether professionally or personally

• Exceptional verbal and written communication skills, with the ability to present ideas clearly to diverse audiences

• Strong organizational skills and attention to detail, thriving in fast-paced, dynamic environments

• Proficiency with Microsoft Office Suite and experience managing CRM systems like Salesforce

Pay transparency

It is the Company's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of the Company's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The base salary range for this position in the United States is $55,000 to $60,000. The total compensation package for this position may also include a performance bonus, benefits and/or other applicable incentive compensation plans.