Maximo Systems Lead & On-site Trainer

The Walt Disney Company; Anaheim (CA); On-site; USD 105,000 - 141,000; Full time

Benefits offered by this job

Health benefits

Educational opportunities

Job summary

The Walt Disney Company in California seeks a Sr. Systems Analyst to provide on-site support, training, and development for the Maximo asset management system. You will engage across the Worldwide Safety, Health, Engineering & Sourcing organizations to gather requirements and deploy solutions.

Responsibilities include leading Maximo deployment tasks, training users, mentoring analysts, and resolving issues across systems, with a flexible schedule to support deployment timelines.

Qualifications

• Proven Database experience utilizing SQL/Oracle query language, including writing complex queries.
• Self-starter with the ability to identify gaps/needs and work to improve/resolve through necessary channels.
• Understanding of business impacts and emergent issues, prioritizing risk to decrease resolution time.
• Strives to achieve high customer service satisfaction.
• Ability to complete/prioritize projects autonomously and communicate proactively to ensure leadership awareness.
• Detail-oriented with solid communication skills.
• Demonstrated partnering skills with local and distributed work teams.
• Flexibility to adapt to changing priorities in a dynamic environment.
• Provide after hours on-call support for the client group in a team rotation.
• Ability to be flexible with work schedule, including weekends and holidays.
• Comfortable with facilitating/speaking with small to large groups in meeting and training environments.
• Demonstrated problem solving skills, as well as continuous improvement process skills.
• Ability to analyze business solutions to recommend efficient technical needs.

Responsibilities

• Managing project tasks for the deployment of Maximo related application across mobile and desktop environments.
• Facilitate training for supported systems with users at all levels.
• Assist users through training and knowledge sharing to enhance understanding and capabilities.
• Communicate system impairments, outages, and resolution to the user community.
• Grow team analysts through mentorship, sharing of best practices, and documenting solutions.
• Troubleshooting general systems maintenance tasks (i.e.,creating/adjusting user accounts, PM module maintenance, Work Order tracking module, data integrity, reporting, etc.).
• Identify and seek resolution to issues at all application/network/interface/technology/database levels of supported services.
• Leverage internal system tools to enhance capabilities for users and implement requirements for requested enhancements (no-code toolsets).
• Working a variety of shifts to support deployment schedules.
• Proven ability to work independently with minimal supervision.
• Automate internal processes and increase the efficiency of recurring tasks.
• Guiding strategic initiatives for team analysts as Subject Matter Expert.

Skills

SQL/Oracle

Autonomy

Business impact

Customer service

On-call support

Public speaking

Attention to detail

Team collaboration

Adaptability

Training delivery

Problem solving

Education

Bachelor’s degree in Computer Science or related field

Tools

Maximo

Java

Python

Tableau

Snowflake

Business Objects

Oracle

Job description

The Walt Disney Company in California seeks a Sr. Systems Analyst to provide on-site support, training, and development for the Maximo asset management system. You will engage across the Worldwide Safety, Health, Engineering & Sourcing organizations to gather requirements and deploy solutions.

Responsibilities include leading Maximo deployment tasks, training users, mentoring analysts, and resolving issues across systems, with a flexible schedule to support deployment timelines.