Maui Field Telecom Technician – Customer-Focused

SONIFI Solutions, Inc.; Hawaii; On-site; USD 77,366,000 - 97,424,000; Full time

Benefits offered by this job

Company vehicle

Tools provided

Cell phone

Laptop

Health benefits

PTO

Job summary

SONIFI Solutions, Inc. is seeking a Field Telecommunications Technician in Maui, HI to resolve technical issues and support customers with SONIFI products.

You will spend days in the field, provided a company vehicle, tools, and devices to succeed, while delivering excellent customer experiences in hospitality and healthcare environments. The role requires a technical degree or equivalent, plus experience, and involves travel, on-call duties, and occasional overtime to meet service levels.

Qualifications

• Technical degree + 1 year related experience OR HS diploma + 3 years experience.
• Driver’s license with safe driving habits.
• Strong customer service and communication skills.
• Ability to work independently in Maui, HI region.

Responsibilities

• Provide on-site field support for hospitality and healthcare clients.
• Install, troubleshoot, and repair SONIFI products on-site and remotely.
• Travel within region; on-call and weekend overtime as needed.
• Deliver professional, respectful customer experiences.

Skills

High-Speed Internet/WiFi

Satellite TV

Digital TV

IPTV

Telecom

RF

CATV

MATV

Head-end

Education

Technical degree

HS diploma or GED + 3 years experience

Job description

SONIFI Solutions, Inc. is seeking a Field Telecommunications Technician in Maui, HI to resolve technical issues and support customers with SONIFI products.

You will spend days in the field, provided a company vehicle, tools, and devices to succeed, while delivering excellent customer experiences in hospitality and healthcare environments. The role requires a technical degree or equivalent, plus experience, and involves travel, on-call duties, and occasional overtime to meet service levels.