IT Field Support Technician_Maui

Gr8ttek; Hawaii; On-site; USD 36,000 - 44,000; Full time

Job summary

Gr8ttek is hiring a Field Specialist to join its Infrastructure Delivery team in the United States, Hawaii. This role involves troubleshooting and performing repair services on various client products while adhering to company guidelines.

The ideal candidate will have technical school certification, possess strong communication skills, and be capable of lifting equipment up to 50 lbs. Compensation includes $40 per call and $5 per call per diem.

Qualifications

• 1-2 years of relevant experience.
• Ability to drive to client locations.
• Valid driver's license and reliable transportation.

Responsibilities

• Communicating clearly in written and verbal form.
• Accepting and delivering all service calls assigned.
• Completing all administrative tasks associated with each call.

Skills

Communication skills

Basic troubleshooting

Analytical skills

Education

Technical school certification or equivalent

Job description

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.

Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.

• $40 per call / $5 per call per diem

Responsibilities and Skills:

• Communicating clearly in written and verbal form
• Accepting and delivery of all service calls assigned
• Completing all administrative tasks associated with each call
• Responsible for control and return of assets and inventory
• Other duties may be assigned to meet business needs
• May provide functional guidance to colleagues

Requirements:

• Typically requires technical school certification or equivalent and 1-2 years of relevant experience
• Ability to drive yourself to client locations
• Ability to lift and or move various computer equipment up to 50 lbs
• Valid driver's license
• Reliable transportation with valid registration and adequate insurance. Additional requirements may exist if offer of employment is extended