Matrix Sales Manager

ADT Security Services; Tacoma (WA); Hybrid; USD 68,000 - 92,000; Full time

Job summary

ADT Security Services is seeking a Full Matrix Manager in a hybrid role overseeing Residential and Small Business Sales Representatives. You will recruit, train, and coach sales staff, drive matrix market programs, and ensure adherence to ADT policies through meetings.

The role rewards performance with incentive plans and opportunities for growth within a fast-paced culture. The ideal candidate has 3–5 years of sales or supervisory experience, excellent interpersonal and communication skills,

Qualifications

• College degree in Sales and Marketing or related field, or equivalent.
• 3–5 years of proven sales or sales supervisory experience.
• Excellent interpersonal and strong communication skills.

Responsibilities

• Manage a staff of Sales Representatives responsible for selling products within assigned territory where territories may overlap between Residential and Small Business (Matrix) groups, maintaining assigned sales quota and following established guidelines.
• Recruit, train, and coach new sales representatives.
• Implement and administer sales programs in Matrix markets to maximize opportunities.
• Ensure adherence to current ADT policies, procedures, products, programs, pricing, techniques, technologies, and services through communication and regular sales meetings.
• Develop sales representatives for advancement and success by appraising and communicating performance and job expectations.

Skills

Interpersonal skills

Communication skills

Flexible style

Problem solving

Travel availability

Analytical ability

Managerial skills

Education

College degree in Sales and Marketing or related field

Job description

Position Summary:

The Full Matrix Manager is a hybrid position that oversees Residential Sales and Small Business Sales Representatives. Working at ADT means working as part of a team; you'll find the tools, resources, and support to help you explore opportunities within ADT and realize your full potential. To support further growth, we are looking for highly motivated, technically skilled, customer-focused individuals who want to be part of a winning team. Local managers have great flexibility to grow their markets within broad guidelines. As a result, ADT associates enjoy a highly entrepreneurial, fast-paced culture. Generous incentive plans are in place to reward positive results. The corporate headquarters staff provides marketing and financial support along with a sophisticated technology infrastructure.

Duties and Responsibilities:

• Manage a staff of Sales Representatives responsible for selling products within assigned territory where territories may overlap between Residential and Small Business (Matrix) groups, maintaining assigned sales quota and following established guidelines.
• Recruit, train, and coach new sales representatives.
• Implement and administer sales programs in Matrix markets to maximize opportunities.
• Ensure adherence to current ADT policies, procedures, products, programs, pricing, techniques, technologies, and services through communication and regular sales meetings.
• Develop sales representatives for advancement and success by appraising and communicating performance and job expectations.

Education/Certification:

• College Degree in Sales and Marketing or other related degree, or equivalent.

Experience:

• 3 to 5 years proven previous sales/sales supervisory experience.

Skills:

• Excellent interpersonal skills.
• Strong communication skills.
• Flexible Style ("do whatever it takes" approach).
• Aptitude for problem solving; ability to determine solutions for customers (consultative sales approach.
• Ability to travel, nights and weekends, to accommodate the Customer's agenda.
• Strong analytical ability.
• Demonstrated managerial skills.

In the event a position is commission-based, compensation is solely based on the individual’s sales volume. This applies only to commission roles.

Pay and Benefits Disclosure

The salary for this role is $80,168 a year with a monthly bonus and Fixed and Variable Auto Reimbursement. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.

In the event a position is commission-based, compensation is solely based on the individual’s sales volume. This applies only to commission roles.

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.