Small Business Sales Manager

ADT Security Services; West Chatsworth (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Base salary + bonus

Health insurance options

401(k) with company match

Auto and cell phone reimbursement

Paid holidays

Paid vacation

Tuition reimbursement

Corporate discounts

Flexible spending accounts

Job summary

ADT Security Services is seeking a Small Business Sales Manager to lead a team driving organic, profitable growth in a defined geographic area. You will guide a sales team to maximize recurring revenue and profitable installations while collaborating with installation management for customer satisfaction and profitability.

You will mentor and coach Sales Representatives, set performance metrics, conduct annual reviews, and participate in recruiting to build a high-performing team.

Qualifications

• Bachelor's degree or equivalent.
• 3 to 5 years proven previous sales/sales supervisory experience.
• Track record in consumer/residential sales or related industries with large accounts.
• Demonstrated success in leading and developing a professional sales team.
• Willingness to travel 50-60% locally and drive to work locations.

Responsibilities

• Manage the sales teams within a defined territory/region(s).
• Sell diverse products to businesses while maximizing recurring revenue and profitable installations.
• Collaborate with local ADT installation management to ensure effective completion and profitability.
• Mentor, develop, motivate and coach Sales Representatives; communicate results and expectations.
• Provide performance feedback and conduct annual reviews/appraisals.
• Participate in recruiting to hire new Sales Representatives as required.
• Develop self-generated lead programs with defined GOLD promoters to boost self-generation.

Skills

Leadership

Sales

Coaching

Education

Bachelor's degree or equivalent

Job description

Benefits

• ADT offers a competitive base salary and bonus plan.
• Employees can choose from a variety of medical, dental, vision, and supplementary insurance plans.
• ADT offers a 401(k) with a competitive matching contribution, up to 5% of eligible compensation.
• Additional benefits include automobile and cell phone reimbursements.
• Paid holidays.
• Paid vacation.
• Tuition reimbursement.
• Corporate discounts.
• Flexible spending accounts.

Position Summary:

The Small Business Sales Manager is responsible for leading and managing a team of Small Business Representatives. This position will focus on the organic profitable growth of Small Business sales within a defined geographic area. Working at ADT means working as part of a team; you'll find the tools, resources, and support to help you explore opportunities within ADT and realize your full potential. To support further growth, we are looking for highly motivated, technically skilled, customer-focused individuals who want to be part of a winning team. Local managers have great flexibility to grow their markets within broad guidelines. As a result, ADT associates enjoy a highly entrepreneurial, fast-paced culture. Generous incentive plans are in place to reward positive results. The corporate headquarters staff provides marketing and financial support along with a sophisticated technology infrastructure.

Duties and Responsibilities:

• Manage the sales teams within a defined territory/region(s). Focus on selling diverse products to businesses while maximizing recurring revenue contribution and profitable installation dollars.
• Implement and administer sales programs in residential consumer markets to maximize profitable opportunities.
• Work closely with local ADT installation management to ensure effective completion while maximizing customer satisfaction and profitability.
• Mentor, develop, motivate and coach Sales Representatives. Develop team for success by regularly communicating results and job expectations. Develop performance metrics for sales teams and monitor results.
• Provide performance feedback and recommendations to improve effectiveness. Conduct annual performance reviews/appraisals.
• Participate in recruiting activities to select and hire new Sales Representatives, as required.
• Formulate organic self-generated lead programs and train representatives in working closely with defined GOLD promoters that will enhance self-generation contribution.
• Regularly participate in ride-alongs and monitor progress of new and existing representatives.
• Ensure adherence to current ADT policies, procedures, products, programs, pricing, budget, technologies and services through timely communications.
• Hold regular sales meetings with Sales Representatives (minimally, on weekly basis).
• Interacts with all levels - from executives to installers - while engaged in problem solving and situations that require conflict resolution.
• Model and champion ADT values. Create a safe environment for the discussion and resolution of values-related issues and concerns.

Education/Certification:

• Bachelor's degree or equivalent.

Experience:

• 3 to 5 years proven previous sales/sales supervisory experience.
• Has a proven successful track record in consumer/residential sales or related industries working with large accounts.
• Successfully developed a professional business team.
• Is a passionate leader with a strong presence and recognition within a local community.
• Demonstrated success in handling high dollar sales transactions and large bids.
• Effectively educated consumers on products and services and success in consultative selling.
• May be required to drive to work locations in the assigned territory, requiring 50-60% local travel.
• Valid driving license with clean driving record is required.

Pay and Benefits Disclosure

• The salary for this role is $70,304 a year with a monthly bonus and Fixed and Variable Auto Reimbursement.
• Healthcare benefits.
• 401(k) plan and company match.
• Short-term and long-term disability coverage.
• Life insurance.
• Wellbeing benefits.
• Paid time off among others.
• Employees accrue up to 120 hours in their first year.
• Your accrual rate increases after your first year.
• 6 paid holidays.

In the event a position is commission-based, compensation is solely based on the individual’s sales volume. This applies only to commission roles.

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.