Residential and Small Business Sales Manager

ADT; South Bend (IN); Hybrid; USD 70,000 - 110,000; Full time

Job summary

ADT is seeking a Full Matrix Manager to lead Residential and Small Business Sales Representatives in a hybrid role. You will recruit, train, and coach staff, manage territories, and drive performance through incentive plans and strong leadership.

Local managers have great flexibility to grow markets within broad guidelines and ADT provides marketing and financial support, plus a sophisticated technology infrastructure.

Qualifications

• College degree in Sales and Marketing or related field, or equivalent.
• 3–5 years of sales or sales supervisory experience.
• Strong interpersonal and communication skills with a consultative sales approach.
• Willingness to travel nights and weekends to meet customers.

Responsibilities

• Manage a staff of Sales Representatives responsible for selling products within assigned territory where territories may overlap between Residential and Small Business (Matrix) groups, maintaining assigned sales quota and following established guidelines.
• Recruit, train, and coach new sales representatives.
• Implement and administer sales programs in Matrix markets to maximize opportunities.
• Ensure adherence to current ADT policies, procedures, products, programs, pricing, techniques, technologies, and services through communication and regular sales meetings.
• Develop sales representatives for advancement and success by appraising and communicating performance and job expectations.

Skills

Interpersonal skills

Communication skills

Flexible style

Problem solving

Travel availability

Analytical ability

Managerial skills

Education

College degree in Sales and Marketing or related field

Job description

Company Overview: ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT

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Company Overview: ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT

Check out more about life at ADT here.

Position Summary

The Full Matrix Manager is a hybrid position that oversees Residential Sales and Small Business Sales Representatives. Working at ADT means working as part of a team; you'll find the tools, resources, and support to help you explore opportunities within ADT and realize your full potential. To support further growth, we are looking for highly motivated, technically skilled, customer-focused individuals who want to be part of a winning team. Local managers have great flexibility to grow their markets within broad guidelines. As a result, ADT associates enjoy a highly entrepreneurial, fast-paced culture. Generous incentive plans are in place to reward positive results. The corporate headquarters staff provides marketing and financial support along with a sophisticated technology infrastructure.

Duties and Responsibilities

• Manage a staff of Sales Representatives responsible for selling products within assigned territory where territories may overlap between Residential and Small Business (Matrix) groups, maintaining assigned sales quota and following established guidelines.
• Recruit, train, and coach new sales representatives.
• Implement and administer sales programs in Matrix markets to maximize opportunities.
• Ensure adherence to current ADT policies, procedures, products, programs, pricing, techniques, technologies, and services through communication and regular sales meetings.
• Develop sales representatives for advancement and success by appraising and communicating performance and job expectations.

Education/Certification

• College Degree in Sales and Marketing or other related degree, or equivalent.

Experience

• 3 to 5 years proven previous sales/sales supervisory experience.

Skills

• Excellent interpersonal skills.
• Strong communication skills.
• Flexible Style ("do whatever it takes" approach).
• Aptitude for problem solving; ability to determine solutions for customers (consultative sales approach.
• Ability to travel, nights and weekends, to accommodate the Customer's agenda.
• Strong analytical ability.
• Demonstrated managerial skills.

In the event a position is commission-based, compensation is solely based on the individual's sales volume. This applies only to commission roles.

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.