Residential Sales Manager

ADT; Irving (TX); On-site; USD 80,000 - 120,000; Full time

Job summary

ADT Irving, TX is seeking a seasoned Residential Sales Manager to lead the sales functions within a defined territory. You will design and implement programs to train the sales team on in-home techniques, focus on higher-end customers, and maximize recurring revenue through ADT’s connected home products and services.

You will mentor, coach, and recruit Sales Representatives, set performance metrics, participate in ride-alongs, collaborate with installation teams to ensure quality and

Qualifications

• Experience leading sales teams in a defined territory.
• Ability to train in-home sales techniques and programs.
• Proven track record coaching and developing sales reps.

Responsibilities

• Manage sales teams within defined territory; focus on higher-end customers and recurring revenue.
• Explain Residential Integrated Products & Services to customers.
• Implement sales programs to maximize profitability and opportunities.
• Partner with installation teams to ensure customer satisfaction and profitability.
• Recruit, mentor and evaluate Sales Representatives; set performance metrics.

Skills

Leadership

Sales management

Coaching

Recruiting

Mentoring

Job description

3021953

To support further growth, we are looking for highly motivated, technically skilled, customer-focused individuals who want to be part of a winning team. Local managers have great flexibility to grow their markets within broad guidelines. As a result, ADT associates enjoy a highly entrepreneurial, fast-paced culture. Generous incentive plans are in place to reward positive results. The corporate headquarters staff provides marketing and financial support along with a sophisticated technology infrastructure.

An ADT Residential Sales Manager is the leader of residential sales functions within a market/district. The Sales Manager builds effective programs to train sales team on in-home sales techniques.

Duties and Responsibilities:

• Manage the sales teams within a defined territory/region(s). Focus on selling diverse products to higher end consumers while maximizing recurring revenue contribution and profitable installation dollars.
• Be proficient in the awareness of connected home type product and services. Ability to grasp and explain Residential Integrated Products & Services.
• Implement and administer sales programs in residential consumer markets to maximize profitable opportunities.
• Work closely with local ADT installation management to ensure effective completion while maximizing customer satisfaction and profitability.
• Mentor, develop, motivate and coach Sales Representatives. Develop team for success by regularly communicating results and job expectations. Develop performance metrics for sales teams and monitor results.
• Provide performance feedback and recommendations to improve effectiveness. Conduct annual performance reviews/appraisals.
• Participate in recruiting activities to select and hire new Sales Representatives, as required.
• Formulate organic self-generated lead programs and train representatives in working closely with defined GOLD promoters that will enhance self-generation contribution.
• Regularly participate in ride-alongs and monitor progress of new and existing representatives.
• Ensure adherence to current ADT policies, procedures, products, programs, pricing, budget, technologies and services through timely communications.
• Hold regular sales meetings with Sales Representatives (minimally, on weekly basis).
• Interacts with all levels - from executives to installers - while engaged in problem solving and situations that require conflict resolution.
• Model and champion ADT values. Create a safe environment for the discussion and resolution of values-related issues and concerns.

In the event a position is commission-based, compensation is solely based on the individual’s sales volume. This applies only to commission roles.

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.