Small Business Sales Manager

ADT; Nashville (TN); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Auto reimbursements

Cell phone reimbursement

Paid holidays

Paid vacation

Tuition reimbursement

Corporate discounts

Flexible spending accounts

Job summary

ADT is seeking a Small Business Sales Manager in Nashville to lead and grow a sales team focused on organic, profitable Small Business revenue. You will manage territory, implement sales programs, mentor reps, and drive customer satisfaction while aligning with ADT's goals and incentives.

You will recruit, coach, and measure performance, conduct regular reviews, and collaborate with installation teams to ensure successful deployments and profitability in a dynamic, fast-paced environment.

Qualifications

• 3 to 5 years proven sales/sales supervisory experience.
• Track record in consumer/residential sales or related industries.
• Experience building and leading a professional sales team.
• Must be a passionate leader with local community presence.
• Experience handling high dollar sales and large bids.

Responsibilities

• Manage the sales teams within defined territory/region(s).
• Implement and administer sales programs to maximize profitability.
• Collaborate with installation management to ensure successful completion and profitability.
• Mentor, develop, motivate, coach, and evaluate Sales Representatives.
• Conduct annual performance reviews and participate in recruiting.

Skills

Sales leadership

Team management

Business development

Strategic planning

Performance coaching

Education

Bachelor's degree or equivalent

Job description

Company Overview:

ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT

ADT offers a competitive base salary and bonus plan. Employees can choose from a variety of medical, dental, vision, and supplementary insurance plans. ADT offers a 401(k) with a competitive matching contribution, up to 5% of eligible compensation. Additional benefits include automobile and cell phone reimbursements, paid holidays, paid vacation, tuition reimbursement, corporate discounts, and flexible spending accounts.

Position Summary:

The Small Business Sales Manager is responsible for leading and managing a team of Small Business Representatives. This position will focus on the organic profitable growth of Small Business sales within a defined geographic area. Working at ADT means working as part of a team; you'll find the tools, resources, and support to help you explore opportunities within ADT and realize your full potential. To support further growth, we are looking for highly motivated, technically skilled, customer-focused individuals who want to be part of a winning team. Local managers have great flexibility to grow their markets within broad guidelines. As a result, ADT associates enjoy a highly entrepreneurial, fast-paced culture. Generous incentive plans are in place to reward positive results. The corporate headquarters staff provides marketing and financial support along with a sophisticated technology infrastructure.

• Manage the sales teams within a defined territory/region(s). Focus on selling diverse products to businesses while maximizing recurring revenue contribution and profitable installation dollars.
• Implement and administer sales programs in residential consumer markets to maximize profitable opportunities.
• Work closely with local ADT installation management to ensure effective completion while maximizing customer satisfaction and profitability.
• Mentor, develop, motivate and coach Sales Representatives. Develop team for success by regularly communicating results and job expectations. Develop performance metrics for sales teams and monitor results.
• Provide performance feedback and recommendations to improve effectiveness. Conduct annual performance reviews/appraisals.
• Participate in recruiting activities to select and hire new Sales Representatives, as required.
• Formulate organic self-generated lead programs and train representatives in working closely with defined GOLD promoters that will enhance self-generation contribution.
• Regularly participate in ride-alongs and monitor progress of new and existing representatives.
• Ensure adherence to current ADT policies, procedures, products, programs, pricing, budget, technologies and services through timely communications.
• Hold regular sales meetings with Sales Representatives (minimally, on weekly basis).
• Interacts with all levels - from executives to installers - while engaged in problem solving and situations that require conflict resolution.
• Model and champion ADT values. Create a safe environment for the discussion and resolution of values-related issues and concerns.
• You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
• This role may require you to drive to perform job responsibilities.

Education/Certification:

• Bachelor's degree or equivalent.

Experience:

• 3 to 5 years proven previous sales/sales supervisory experience.
• Has a proven successful track record in consumer/residential sales or related industries working with large accounts.
• Successfully developed a professional business team.
• Is a passionate leader with a strong presence and recognition within a local community.
• Demonstrated success in handling high dollar sales transactions and large bids.
• Effectively educated consumers on products and services and success in consultative selling.
• May be required to drive to work locations in the assigned territory, requiring 50-60% local travel.
• Valid driving license with clean driving record is required.

In the event a position is commission-based, compensation is solely based on the individual’s sales volume. This applies only to commission roles.

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.