Material Handling Service Technician

Sukup Manufacturing Co.; Sheffield (IA); On-site; USD 35,000 - 50,000; Full time

Job summary

A manufacturing company in Sheffield, Iowa is seeking a Material Handling Service Technician. This role involves servicing, repairing, and installing products while working closely with customers. Candidates should have hands-on mechanical experience, strong problem-solving abilities, and the capacity to read and interpret technical procedures. This is a full-time position with responsibilities including installation supervision and technical training.

Qualifications

• Experience servicing grain handling equipment or field service type work.
• Demonstrated ability to multi-task and excel in a high-pressure environment.
• Valid driver's license and ability to pass MVR annually.

Responsibilities

• Assist with installation and service of equipment.
• Provide technical advice to customers.
• Maintain knowledge of equipment and technology.

Skills

Hands-on mechanical experience

Problem solving abilities

Ability to read technical procedures

Experience in field service work

Education

1-2 years related experience

Tools

Microsoft Office

Microsoft Outlook

Excel

Job description

Overview

Material Handling Service Technician at Sukup Manufacturing Co. – Sheffield, Iowa

This position is responsible for the service, repair, and installation of Sukup products. It requires a high degree of communication with customers, the ability to interpret and communicate complex concepts in simple terms, and strong problem solving. The role works closely with the Service Manager on assigned duties.

Responsibilities

• Assist and/or manage installation of Sukup equipment
• Provide technical advice and information on dealer/customer installation and service of Sukup products
• Perform service/repair work on Sukup products domestically and internationally, as required
• Involvement in quality assurance inspection and review; participate in research and development projects and testing of Sukup products
• Assist with and/or supervise construction projects at Sukup facilities or at trade shows
• Assist with backorder and shortage deliveries
• Adhere to all safety rules, procedures and practices
• Maintain current knowledge of equipment, technology and resources related to repair and servicing of equipment
• Provide the highest level of customer service possible
• Proper, orderly maintenance of tools, equipment, manuals, work space and/or vehicle used for company business
• Utilize computer skills to prepare reports and document service calls
• Develop and present Sukup product installation and service training sessions
• Extensive driving, potential for overnight travel and regular overtime
• Upholds the Sukup Standard while representing the Company
• Other duties as assigned

Qualifications

• Experience servicing grain handling equipment or field service type work
• Hands-on mechanical experience and/or knowledge of electrical diagrams and wiring
• 1-2 years related experience and/or training, or equivalent combination, relative to the application of general mechanical/technical and mathematic concepts to practical situations
• Demonstrated ability to multi-task, adapt to change and excel in a high-pressure environment
• Ability to read, analyze and interpret technical procedures
• Valid driver's license and ability to pass MVR annually
• Proven problem solving abilities with the ability to work without direct supervision
• Qualified welding skills with the ability to pass 2G and 3F GMAW qualification tests
• Following appropriate safety protocol and procedures including Lock Out/Tag Out

Preferred Skills

• Basic Knowledge of Microsoft Office, Microsoft Outlook, Microsoft Word, Excel

Job Details

• Location: Sheffield, Iowa
• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industry: Manufacturing

EEO Statement

Equal Opportunity Employer. It is the policy of Sukup Manufacturing Co. to provide equal employment opportunities without regard to race, religion, veteran status, national origin, disability, age or sex, and to provide an environment free from unlawful harassment. Any alleged violation will be investigated and disciplinary action will follow as required.

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