MAT Case Manager - Phoenix, AZ 85008

Terros Health; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

No-premium medical plan

Dental coverage

Vision insurance

Life and disability insurance

Pet insurance

401(k) plan with match

PTO 3 weeks

Paid holidays 10

EAP

Tuition discounts

Job summary

Terros Health is seeking a MAT Case Manager at the McDowell Rd Health Center in Phoenix, AZ. The role involves engaging, educating, and coordinating care for clients in the MAT program, working with a clinical team, and ensuring timely documentation in the Electronic Health Record.

Full-time employment with benefits is offered, including a 401K, PTO, and language differential pay; schedule is typically Mon-Fri, with a standard daytime shift.

Qualifications

• Experience coordinating care for individuals in MAT or related services.
• Strong communication and collaboration with clinical teams.
• Ability to engage clients, educate, and coordinate care effectively.
• Proven ability to document and follow through on case plans in EHR.
• Comfort working in a healthcare setting with diverse populations.

Responsibilities

• Collaborate with the clinical team to engage, educate, communicate, and coordinate care for clients in MAT programs.
• Conduct outreach and follow-up for services including crisis incidents, missed appointments, and hospital discharges.
• Coordinate care with family, providers, and state agencies and share relevant clinical information as needed.
• Participate in clinical staffing, case conferences, and family-inclusive meetings.
• Provide excellent customer service to clients, agencies, stakeholders and staff.

Skills

Case management

MAT program knowledge

Outreach

Care coordination

Electronic Health Record

Job description

Terros Health is pleased to share an exciting and challenging opportunity for a MAT Case Manager at our McDowell Rd Health Center in Phoenix, AZ.
Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Terros Health and Lifewell have joined forces to provide extraordinary care by empowered people through exceptional outcomes.
HOPE ~ HEALTH ~ HEALING
Terros Health is hiring a MAT Case Manager at our McDowell Rd Heath Center in Phoenix, AZ.
Location: 4909 E McDowell Rd, Phoenix, AZ 85008
Full-Time, Employed
Mon - Fri, 8:30am - 5:00pm
Flexible Scheduling
Full Benefits, Including 401K, And Generous PTO/PST
Additional Language Differential Pay Available!
Duties May Include

• Works collaboratively with the clinical team to engage, educate, communicate, and coordinate care with clients receiving medication assistance services for MAT program.
• Conducts outreach and follow-up of services including, but not limited to, crisis interaction, missed appointments, and hospital discharges to ensure adequate resources are available and in place.
• Ensures ongoing collaboration, including the communication of appropriate clinical information with other involved parties as appropriate. Coordinates care with a client’s family, behavioral and general medical providers and other involved supports including educational, social, judicial, and other State agencies.
• Participates in clinical staffing’s, case conferences, or other meetings, with or without the client or his/her family or other natural support participation.
• Provides excellent customer service to clients, internal and external provider agencies, State entities, or other stakeholders (e.g. probation officers, advocates, family members, hospital staff, jail staff, vocational rehabilitation, etc.) as needed.
• Performs all case management functions associated with caseload including completing the assessment and service planning processes; including identifying the need for further or specialty services.
• Provides continuous evaluation of the effectiveness of treatment through the ongoing assessment of the client, input from the person and relevant others, and consultation with the clinical team, resulting in modification to the service plan as necessary.
• Ensures documentation in the Electronic Health Record is completed the same day Service Delivery is provided.
• Consistently meets Service Delivery expectations, which are no less than 62.5% of paid time.
  

Benefits & Wellness
We invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionally

• Multiple medical plan options, including a no-premium plan for employees and their families
• Multiple dental plan options, including orthodontic coverage
• Vision insurance
• Group life and disability insurance
• Pet insurance
• 401(k) plan with company match
• Interest-free medical line of credit
• Financial education, planning, and support resources
• Monetary company contribution toward eligible benefits
• Bilingual pay differential
• Generous Paid Time Off (PTO) – 3 weeks off in the first year
• Paid Sick Time
• 10 paid holidays annually
• Comprehensive wellness program featuring wellness challenges, activities, and prizes
• Employee Assistance Program (EAP) available to employees and their family members
• Trip Reduction Program
• Ongoing professional growth and career development opportunities, including:
• Scholarships
• Clinical supervision
• Continuing Education Units (CEUs)
• Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)
• Access to the Working Advantage® Employee Discount Program, with savings on:
• Gym memberships
• Car rentals
• Flights, hotels, movie tickets, and more