Master Set Proctor- Weekend Days

Jubilant Pharma Limited; Spokane (WA); On-site; USD 49,111 - 66,441; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

12% shift differential

Life & AD&D Insurance

Short-Term & Long-Term Disability

Employee Assistance Program

On-site benefits

Job summary

Jubilant HollisterStier in Spokane, WA, is seeking a Master Set Proctor to ensure inspection personnel are qualified and capable of detecting defects in line with cGMP and USP expectations. You will train, maintain master sets, track results, and remediate re-qualification failures to protect product quality and patient safety.

The role emphasizes qualification testing, data integrity, and continuous improvement, with collaboration across Quality, Manufacturing, and Training leadership.

Qualifications

• High School Diploma or equivalent.
• 2 to 5 years related experience.
• Within 3 months, become a certified trainer in this area.
• Within 3 months, access TrackWise.
• Within 3 months, earn and maintain visual inspection qualification.
• Strong analytical skills and data analysis abilities.
• Experience in project management and coordination.
• Attention to detail and precise defect documentation.
• Compliance with SOPs, GMP and data integrity principles.
• Coaching and leadership abilities to improve technician performance.
• Effective communication across all levels.
• Pharmaceutical experience preferred.
• Microsoft Office skills preferred.
• Training and leadership experience preferred.

Responsibilities

• Earn and maintain visual inspection qualification.
• Execute all visual inspection qualification and requalification activities, ensuring cGMP and USP compliance.
• Maintain control of master sets with integrity and traceability.
• Assess inspector capability through exams and real-time observation.
• Monitor and enforce proper inspection techniques across technicians.
• Standardize visual inspection stations and environmental controls.
• Trend and analyze qualification data and performance metrics.
• Escalate deficiencies affecting quality or compliance.
• Document all activities in real time per ALCOA+ data integrity.
• Drive continuous improvement and training effectiveness.
• Collaborate with Quality, Manufacturing, and Training leadership.
• Other duties as assigned.

Skills

2 to 5 years related experience

Visual inspection

TrackWise access

Qualification testing

Data analysis

Project management

Attention to detail

Compliance & data integrity

Coaching & leadership

Communication

Pharmaceutical experience

Microsoft Office

Training leadership

Education

High School Diploma or equivalent

Tools

TrackWise

Microsoft Office

Job description

Master Set Proctor

The Master Set Proctor is responsible for ensuring all inspection personnel are properly qualified and capable of consistently detecting defects in accordance with cGMP and USP expectations. This role maintains the integrity of qualification testing, monitors inspector performance, and enforces inspection standards to protect product quality and patient safety. The position also trains and administers visual inspection master sets, tracks and trends results, and remediates re-qualification failures. Additionally, the Master Set Proctor maintains care and quality of the master sets and practice kits.

Responsibilities

• Earn and maintain visual inspection qualification
• Execute all visual inspection qualification and requalification activities, ensuring strict adherence to approved procedures, cGMP requirements, and USP expectations
• Maintain full control and accountability of visual inspection master sets, including integrity, traceability, defect accuracy, and secure handling to prevent compromise of qualification standards
• Rigorously assess inspector capability through formal qualification exams and real-time observation, ensuring consistent and reliable detection of critical, major, and minor defects
• Actively monitor and enforce proper inspection techniques across all technicians, including container handling, inspection timing, and use of lighting and background conditions, immediately correcting deviations
• Establish, verify, and standardize visual inspection stations, ensuring all environmental conditions, including lighting intensity, background contrast, and setup, are controlled, consistent, and capable of supporting accurate defect detection
• Continuously monitor, trend, and analyze qualification data and inspector performance metrics to identify risks, performance gaps, and emerging trends
• Proactively escalates any deficiencies related to inspector performance, master set integrity, or inspection conditions that could impact product quality or regulatory compliance
• Ensure all qualification, testing, and assessment activities are documented in real time and in compliance with cGMP and ALCOA+ data integrity principles
• Drive continuous improvement by identifying weaknesses in inspection practices, qualification processes, and training effectiveness, and implementing sustainable solutions
• Partner closely with Quality, Manufacturing, and Training leadership to maintain alignment, ensure inspection readiness, and uphold the highest standards of product quality and patient safety
• Other duties as assigned

Qualifications

Education

• High School Diploma or equivalent

Skills

• 2 to 5 years related experience
• Within 3 months, individual must become a certified trainer in this area (required)
• Within 3 months, access to or gain ability to access Trackwise (required)
• Within 3 months, earn and maintain visual inspection qualification (required)
• Strong analytical skills and proficiency in data analysis tools and techniques (required)
• Experience in project management and coordination (required)
• Attention to detail – maintains precision in defect detection, assessment, and documentation (required)
• Compliance mindset – consistently enforces SOPs, GMP expectations, and data integrity principles (required)
• Coaching ability – provides clear, direct feedback to improve technician performance (required)
• Analytical thinking – use data and trends to identify risks and drive performance (required)
• Communication – clearly conveys expectations, risks, and performance feedback across all levels (required)
• Strong leadership and training skills (required)
• Pharmaceutical experience preferred
• Microsoft Office skills preferred
• Training and/or leadership experience preferred

Location

Spokane, WA — On Site, Full-Time

Shift

Friday – Sunday; E/O Thursday 6am-6pm

Compensation & Benefits

Hiring Wage: $35.65 – $48.23 per hour + 12% shift differential; with opportunities for growth, promotion, and annual raises.

Benefits start on day one: Medical, Dental, Vision coverage; Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA); Life & AD&D Insurance; Short-Term & Long-Term Disability Insurance; Employee Assistance Program.

EEO Statement

Jubilant HollisterStier is an EEO/AA Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.