Master Service Technician

PT Holdings LLC; Columbus (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in commercial kitchen equipment repair is seeking dedicated technicians to join their team. This role offers an exciting opportunity to work with a variety of equipment, including gas, electric, and refrigeration systems. Technicians will benefit from a competitive pay rate, sign-on bonuses, and a comprehensive benefits package, including medical and dental coverage, 401k, and profit sharing. With a strong emphasis on safety and professional development, this position not only provides a chance to grow your technical skills but also to mentor others in a supportive environment. If you're ready to take the next step in your career, this is the perfect opportunity for you.

Benefits

Sign-On Bonus

Company Vehicle

Cell Phone

Uniforms Provided

Continuing Education

401k & Profit Sharing

Paid Holidays

Medical & Dental Benefits

Short-Term Disability

Long-Term Disability Insurance

Qualifications

• Must hold three of four CFESA certifications.
• 1 year of applicable experience required.

Responsibilities

• Troubleshoot and repair commercial kitchen and HVAC equipment.
• Document tasks using a tablet and communicate with customers.

Skills

Troubleshooting

Repairing HVAC Equipment

Gas and Electric Equipment Repair

Customer Communication

Education

CFESA Master Technician Certification

High School Diploma or Equivalent

Tools

Hand Tools

Power Tools

Tablet for Documentation

Job description

Description

Position at Whaley Foodservice

***HIRING IMMEDIATELY!!!***

***Sign On Bonus Available for Qualified Service Technicians***

Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast, comprising over 600 employees across 31 locations.

Visit "Whaley Careers" to find your place to grow.

Pay Rate: $36.00 - 45.00/hour*

WE OFFER:

• Sign-On Bonus Available For Qualified Technicians
• Competitive Salary & On-call Pay
• Company Vehicle & Cell Phone
• Uniforms Provided
• Meters & Test Equipment
• Continuing Education
• Industry Certification
• 401k & Profit Sharing
• Paid Holidays & Vacation
• Medical & Dental Benefits
• Short-Term Disability
• Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)

POSITION SUMMARY:

This position is responsible for maintenance and repair of customer equipment as assigned. It requires training in at least two skill sets, maintaining high productivity, holding three of four CFESA certifications, and being part of the on-call roster. The role also demonstrates leadership by mentoring and training other employees.

MAJOR RESPONSIBILITIES:

1. Adhere to all SAFETY policies and procedures, including the use of personal protective equipment.
2. Troubleshoot and repair gas, electric, water, refrigeration, and steam-powered commercial kitchen and HVAC equipment.
3. Use a tablet to document tasks (parts order, work order, timesheet) promptly.
4. Communicate professionally with customers regarding repairs and status.
5. Use proper tools for repairs, including hand and power tools.
6. Monitor truck stock to ensure required parts are available.
7. Maintain service vehicle, tools, and uniforms.
8. Work independently with daily supervision.
9. Participate in scheduled weekend/holiday on-call rotation and work overtime as needed.

ADDITIONAL RESPONSIBILITIES:

1. Obtain correct part numbers through branch parts personnel.
2. Collect payment on COD jobs.
3. Contribute to branch targets for response time and first-time fix rates.
4. Participate in training to increase skills and knowledge.
5. Perform other duties as required.

CONTACTS:

• Internal: Daily with branch staff; occasionally with corporate staff.
• External: Frequent contact with customers; occasional contact with factories for warranty purposes.

MINIMUM QUALIFICATIONS:

• Must be at least 18 years old.
• Completion of a satisfactory background check and drug screen required.
• Valid Driver's license and driving record meeting safety standards.
• 1 Year of applicable experience.
• CFESA Master Technician with three of four CFESA certifications.

COME HOME TO WHALEY!!

Visit the Whaley career site to find your place to grow: www.whaleyfoodservice.com/careers

Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.