Master Service Technician

PT Holdings LLC; Atlanta (GA); On-site; USD 103,320,000 - 128,116,800; Full time

Benefits offered by this job

Company vehicle

Paid holidays

401k & profit sharing

Life insurance

Job summary

Whaley Foodservice, LLC is seeking a Service Technician in Atlanta, GA to maintain and repair customer kitchen equipment. You will be trained in at least two skill sets and participate in on-call rotations, with overtime as needed.

The role requires CFESA Master Technician status with three of the four CFESA certifications, strong problem solving, and the ability to mentor other technicians.

We offer a competitive salary, company vehicle, 401k, paid holidays, and career growth opportunities.

Qualifications

• CFESA Master Technician with three of the four CFESA certifications.
• 1 year of applicable experience.
• Valid driver's license and clean driving record.
• Background check and drug screen required.

Responsibilities

• Troubleshoot and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment.
• Document tasks on a tablet (parts order, work order, timesheet).
• Communicate professionally with customers regarding repairs and status.
• Maintain service vehicle, tools and uniforms.
• Work independently with daily supervision.
• Participate in weekend/holiday on-call rotation and overtime as needed.
• Monitor truck stock to ensure required parts are stocked on vehicle.

Skills

CFESA Master Technician

Leadership

Troubleshooting

On-call readiness

Education

CFESA certifications

Tools

Meters & Test Equipment

Job description

life insurance, paid holidays, 401(k), profit sharing, company vehicle

United States, Georgia, Atlanta

Jul 05, 2026

Description

Position at Whaley Foodservice

HIRING IMMEDIATELY!!!

Sign On Bonus Available for Qualified Service Technicians

Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations. Visit "Whaley Careers" to find your place to grow. www.whaleyfoodservice.com/careers. Pay Rate: $36.00-45.00 /hour.

Position Summary

This position is responsible for maintenance and repair of customer equipment as assigned. The position is trained in at least two skill sets, maintains a high level of productivity, must have three of the four CFESA certifications and is assigned to the on-call roster. This position demonstrates leadership capabilities with the ability to mentor and train other employees.

Major Responsibilities

• Adhere to all SAFETY policies and procedures, including the use of personal protective equipment.
• Troubleshoot and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment.
• Utilize tablet to document task (parts order, work order, timesheet) on a timely basis.
• Communicate professionally with customer regarding required repairs and status.
• Use proper tools for repair, including hand tools and power tools.
• Monitor truck stock to insure required parts are stocked on vehicle.
• Maintain service vehicle, tools and uniforms.
• Work independently with daily supervision.
• Participate as scheduled for weekend/holiday on-call rotation and work regular overtime as needed.

Additional Responsibilities

• Obtain correct part numbers through branch parts person.
• Collect payment on COD jobs.
• Contribute positively to branch targets for response time and first time fix rates.
• Participates in available training to increase skill and knowledge.
• Performs other duties as required.

Contacts

• Internal - Daily with branch staff; occasionally with corporate staff.
• External - Frequent and regular contact with customers. Occasional contact with factories for warranty purposes.

Minimum Qualifications

• Must be at least 18 years of age.
• Completion of a satisfactory background check and drug screen is required.
• Valid Driver's license and driving record that aligns with our safety standards.
• 1 Year of applicable experience.
• CFESA Master Technician with three of the four CFESA certifications.

We Offer

• Competitive Salary & On-call Pay
• Company Vehicle & Cell Phone
• Uniforms Provided
• Meters & Test Equipment
• Continuing Education
• Industry Certification
• 401k & Profit Sharing
• Paid Holidays & Vacation
• Medical & Dental Benefits
• Short-Term Disability
• Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)
• Enjoy the benefits of our Town Shares Program - share in our company's success!

Join Us

COME HOME TO WHALEY!!

Visit the Whaley career site to find your place to grow. www.whaleyfoodservice.com/careers

Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.