Master Service Technician

PT Holdings LLC; Huntsville (AL); On-site; USD 49,593 - 61,992; Full time

Benefits offered by this job

Sign-On Bonus

Company Vehicle

401k & Profit Sharing

Medical & Dental Benefits

Paid Holidays & Vacation

Short-Term Disability

Long-Term Disability Insurance

Life Insurance

Town Shares Program

Job summary

Whaley Foodservice is seeking a Service Technician in Huntsville, AL to maintain and repair customer equipment on-site. The role requires CFESA certifications and on-call availability. You will lead by example, mentor teammates, and contribute to branch targets for first-time fixes and response times.

Pay ranges from $36.00 to $45.00 per hour with benefits and a company vehicle. The position involves travel to customer sites, safety compliance, and ongoing training opportunities.

Qualifications

• Experience diagnosing and repairing commercial kitchen equipment.
• Ability to work with gas, electric, water, refrigeration and steam powered systems.
• Must be able to mentor or train others and participate in on-call rotations.

Responsibilities

• Troubleshoot and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment.
• Adhere to SAFETY policies and procedures and use PPE.
• Document tasks via tablet (work orders, parts, timesheets) and communicate with customers.
• Maintain service vehicle, tools and uniforms and monitor stock.
• Participate in weekend/holiday on-call rotation and overtime as needed.

Skills

Troubleshooting

HVAC repair

Equipment maintenance

Education

CFESA Master Technician certification

Job description

Description

Position at Whaley Foodservice

HIRING IMMEDIATELY!!!

Sign On Bonus Available for Qualified Service Technicians

Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.

Visit "Whaley Careers" to find your place to grow. www.whaleyfoodservice.com/careers

Pay Rate: $36.00-45.00/hour*

POSITION SUMMARY:

This position is responsible for maintenance and repair of customer equipment as assigned. This position is trained in at least two skill sets, maintains a high level of productivity, must have three of the four CFESA certifications and is assigned to the on-call roster. This position demonstrates leadership capabilities with the ability to mentor and train other employees.

MAJOR RESPONSIBILITIES:

1. Adhere to all SAFETY policies and procedures, including the use of personal protective equipment.
2. Troubleshoot and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment.
3. Utilize tablet to document task (parts order, work order, timesheet) on a timely basis.
4. Communicate professionally with customer regarding required repairs and status.
5. Use proper tools for repair, including hand tools and power tools.
6. Monitor truck stock to insure required parts are stocked on vehicle.
7. Maintain service vehicle, tools and uniforms.
8. Work independently with daily supervision.
9. Participate as scheduled for weekend/holiday on-call rotation and work regular overtime as needed.

ADDITIONAL RESPONSIBILITIES:

1. Obtain correct part numbers through branch parts person.
2. Collect payment on COD jobs.
3. Contribute positively to branch targets for response time and first time fix rates.
4. Participates in available training to increase skill and knowledge.
5. Performs other duties as required.

CONTACTS:

• Internal- Daily with branch staff; occasionally with corporate staff.
• External- Frequent and regular contact with customers. Occasional contact with factories for warranty purposes.

MINIMUM QUALIFICATIONS:

• Must be at least 18 years of age.
• Completion of a satisfactory background check and drug screen is required.
• Valid Driver's license and driving record that aligns with our safety standards.
• 1 Year of applicable experience.
• CFESA Master Technician with three of the four CFESA certifications.

WE OFFER:

Sign-On Bonus Available For QualifiedTechnicians

• Competitive Salary & On-call Pay
• Company Vehicle & Cell Phone
• Uniforms Provided
• Meters & Test Equipment
• Continuing Education
• Industry Certification
• 401k & Profit Sharing
• Paid Holidays & Vacation
• Medical & Dental Benefits
• Short-Term Disability
• Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)
• Enjoy the benefits of our Town Shares Program - share in our company's success!

COME HOME TO WHALEY!!

Visit the Whaley career site to find your place to grow. www.whaleyfoodservice.com/careers

Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.