Master Service Technician

PT Holdings LLC; Birmingham (AL); On-site; USD 49,593 - 61,992; Full time

Benefits offered by this job

Sign-On Bonus

Company Vehicle

Medical & Dental Benefits

401k & Profit Sharing

Paid Holidays & Vacation

Job summary

A leading commercial kitchen equipment service company is seeking a technician responsible for the maintenance and repair of customer equipment. You will troubleshoot various kitchen and HVAC equipment, communicate with customers, and maintain service vehicles and tools. Qualifications include a valid driver's license and CFESA certifications. The position offers competitive pay, company vehicle, and benefits such as paid holidays and medical coverage.

Qualifications

• Must have three of the four CFESA certifications.
• Valid Driver's license and driving record aligned with safety standards.
• 1 year of applicable experience.

Responsibilities

• Maintain and repair customer equipment as assigned.
• Adhere to all safety policies and procedures.
• Utilize tablet to document tasks on a timely basis.

Skills

Troubleshooting skills

Communication skills

Leadership capabilities

Tools

Hand tools

Power tools

Job description

Overview

Position at Whaley Foodservice

Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast, with over 600 employees located across 31 locations. Visit Whaley Careers to find your place to grow: www.whaleyfoodservice.com/careers

Pay Rate: $36.00-45.00/hour*

Position Summary

This position is responsible for maintenance and repair of customer equipment as assigned. The technician is trained in at least two skill sets, maintains a high level of productivity, must have three of the four CFESA certifications, and is assigned to the on-call roster. The position demonstrates leadership capabilities with the ability to mentor and train other employees.

Major Responsibilities

1. Adhere to all SAFETY policies and procedures, including the use of personal protective equipment.
2. Troubleshoot and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment.
3. Utilize tablet to document tasks (parts order, work order, timesheet) on a timely basis.
4. Communicate professionally with customers regarding required repairs and status.
5. Use proper tools for repair, including hand tools and power tools.
6. Monitor truck stock to ensure required parts are stocked on vehicle.
7. Maintain service vehicle, tools and uniforms.
8. Work independently with daily supervision.
9. Participate as scheduled for weekend/holiday on-call rotation and work regular overtime as needed.

Additional Responsibilities

1. Obtain correct part numbers through branch parts person.
2. Collect payment on COD jobs.
3. Contribute positively to branch targets for response time and first-time fix rates.
4. Participates in available training to increase skill and knowledge.
5. Performs other duties as required.

Contacts

• Internal: Daily with branch staff; occasionally with corporate staff.
• External: Frequent and regular contact with customers. Occasional contact with factories for warranty purposes.

Minimum Qualifications

• Must be at least 18 years of age.
• Completion of a satisfactory background check and drug screen is required.
• Valid Driver\'s license and driving record that aligns with safety standards.
• 1 year of applicable experience.
• CFESA Master Technician with three of the four CFESA certifications.

What We Offer

Sign-On Bonus Available For Qualified Technicians

• Competitive Salary & On-call Pay
• Company Vehicle & Cell Phone
• Uniforms Provided
• Meters & Test Equipment
• Continuing Education
• Industry Certification
• 401k & Profit Sharing
• Paid Holidays & Vacation
• Medical & Dental Benefits
• Short-Term Disability
• Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)
• Enjoy the benefits of our Town Shares Program - share in our company\'s success!

Come home to Whaley! Visit the Whaley career site to find your place to grow: www.whaleyfoodservice.com/careers

Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.