Master Service Technician

Whaley Foodservice, LLC; North Shreveport (LA); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

Company Vehicle

Cell Phone

Uniforms Provided

Medical & Dental Benefits

401k & Profit Sharing

Paid Holidays & Vacation

Disability Insurance (short-term)

Job summary

Whaley Foodservice, LLC is seeking technicians for maintenance and repair of commercial kitchen and HVAC equipment in the Southeast. The role requires CFESA Master Technician status with three of four CFESA certifications, a valid driver’s license, and at least one year of experience.

A sign-on bonus is offered and a company vehicle is provided. The technician will troubleshoot and repair gas, electric, water, and steam-powered equipment, document work, and participate in weekend/holiday on-call

Qualifications

• CFESA Master Technician with three of four CFESA certifications is required.
• 1 year of applicable experience required.
• Valid driver’s license and driving record meeting safety standards.

Responsibilities

• Troubleshoot and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment.
• Adhere to safety policies and PPE requirements.
• Document tasks using tablet (parts order, work order, timesheet).
• Communicate repairs and status professionally to customers.
• On-call rotation and overtime as needed.

Skills

Safety-minded

Troubleshooting

Customer communication

On-call readiness

Education

CFESA Master Technician (3 of 4 CFESA certs)

Valid Driver's License

Job description

***HIRING IMMEDIATELY!!!****

***Up to $7,5000 Sign-On Bonus for Experienced Technicians***

Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.

Visit "Whaley Careers" to find your place to grow.

www.whaleyfoodservice.com/careers

Pay Rate: $36.00-45.00/hour*

POSITION SUMMARY:

This position is responsible for maintenance and repair of customer equipment as assigned. This position is trained in at least two skill sets, maintains a high level of productivity, must have three of the four CFESA certifications and is assigned to the on-call roster. This position demonstrates leadership capabilities with the ability to mentor and train other employees.

MAJOR RESPONSIBILITIES:

1. Adhere to all SAFETY policies and procedures, including the use of personal protective equipment.
2. Troubleshoot and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment.
3. Utilize tablet to document task (parts order, work order, timesheet) on a timely basis.
4. Communicate professionally with customer regarding required repairs and status.
5. Use proper tools for repair, including hand tools and power tools.
6. Monitor truck stock to insure required parts are stocked on vehicle.
7. Maintain service vehicle, tools and uniforms.
8. Work independently with daily supervision.
9. Participate as scheduled for weekend/holiday on-call rotation and work regular overtime as needed.

ADDITIONAL RESPONSIBILITIES:

1. Obtain correct part numbers through branch parts person.
2. Collect payment on COD jobs.
3. Contribute positively to branch targets for response time and first time fix rates.
4. Participates in available training to increase skill and knowledge.
5. Performs other duties as required.

CONTACTS:

• Internal – Daily with branch staff; occasionally with corporate staff.
• External – Frequent and regular contact with customers. Occasional contact with factories for warranty purposes.

MINIMUM QUALIFICATIONS:

• Must be at least 18 years of age.
• Completion of a satisfactory background check and drug screen is required.
• Valid Driver's license and driving record that aligns with our safety standards.
• 1 Year of applicable experience.
• CFESA Master Technician with three of the four CFESA certifications.

WE OFFER:

**Sign-On Bonus Available For QualifiedTechnicians**

• Competitive Salary & On-call Pay
• Company Vehicle & Cell Phone
• Uniforms Provided
• Meters & Test Equipment
• Continuing Education
• Industry Certification
• 401k& Profit Sharing
• Paid Holidays & Vacation
• Medical & Dental Benefits
• Short-Term Disability
• Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)
• Enjoy the benefits of our Town Shares Program – share in our company’s success!

COME HOME TO WHALEY!!

Visit the Whaley career site to find your place to grow.

www.whaleyfoodservice.com/careers

Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.