Master Service Technician

Jobvite, Inc.; Dothan (AL); On-site; USD 75,000 - 94,000; Full time

Benefits offered by this job

Company Vehicle & Cell Phone

Uniforms Provided

Medical & Dental Benefits

401k & Profit Sharing

Paid Holidays & Vacation

Long-Term Disability Insurance

Life Insurance (company paid)

Town Shares Program

Job summary

Whaley Foodservice, LLC is hiring immediately for service technicians to maintain and repair customer equipment across the Southeast. The role requires training in at least two skill sets, on-call duties, leadership to mentor staff, and CFESA certifications.

The position offers a competitive hourly rate of $36.00–$45.00, company vehicle, uniforms, ongoing education, industry certifications, 401k, insurance, and paid holidays. Join a large network with growth opportunities.

Qualifications

• CFESA Master Technician with three of the four CFESA certifications.
• 1 year of applicable service experience.
• Valid driver's license and safe driving record.

Responsibilities

• Troubleshoot and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment.
• Adhere to all SAFETY policies and procedures, including PPE usage.
• Document tasks with a tablet (parts order, work order, timesheet).
• Communicate repairs status professionally with customers.
• Use proper tools and maintain service vehicle and inventory.
• Participate in weekend/holiday on-call rotation and overtime as needed.
• Mentor and train other employees when possible.

Skills

CFESA Master Technician

CFESA certifications (3/4)

On-call readiness

Job description

HIRING IMMEDIATELY!!!

Sign On Bonus Available for Qualified Service Technicians

Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.

Visit Whaley Careers to find your place to grow.

www.whaleyfoodservice.com/careers

Pay Rate: $36.00-45.00 /hour*

POSITION SUMMARY:

This position is responsible for maintenance and repair of customer equipment as assigned. This position is trained in at least two skill sets, maintains a high level of productivity, must have three of the four CFESA certifications and is assigned to the on-call roster. This position demonstrates leadership capabilities with the ability to mentor and train other employees.

MAJOR RESPONSIBILITIES:

1. Adhere to all SAFETY policies and procedures, including the use of personal protective equipment.
2. Troubleshoot and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment.
3. Utilize tablet to document task (parts order, work order, timesheet) on a timely basis.
4. Communicate professionally with customer regarding required repairs and status.
5. Use proper tools for repair, including hand tools and power tools.
6. Monitor truck stock to insure required parts are stocked on vehicle.
7. Maintain service vehicle, tools and uniforms.
8. Work independently with daily supervision.
9. Participate as scheduled for weekend/holiday on-call rotation and work regular overtime as needed.

ADDITIONAL RESPONSIBILITIES:

1. Obtain correct part numbers through branch parts person.
2. Collect payment on COD jobs.
3. Contribute positively to branch targets for response time and first time fix rates.
4. Participates in available training to increase skill and knowledge.
5. Performs other duties as required.

CONTACTS:

• Internal - Daily with branch staff; occasionally with corporate staff.
• External - Frequent and regular contact with customers. Occasional contact with factories for warranty purposes.

MINIMUM QUALIFICATIONS:

• Must be at least 18 years of age.
• Completion of a satisfactory background check and drug screen is required.
• Valid Driver's license and driving record that aligns with our safety standards.
• 1 Year of applicable experience.
• CFESA Master Technician with three of the four CFESA certifications.

Sign-On Bonus Available For Qualified Technicians

WE OFFER:

• Competitive Salary & On-call Pay
• Company Vehicle & Cell Phone
• Uniforms Provided
• Meters & Test Equipment
• Continuing Education
• Industry Certification
• 401k & Profit Sharing
• Paid Holidays & Vacation
• Medical & Dental Benefits
• Short-Term Disability
• Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)
• Enjoy the benefits of our Town Shares Program - share in our company's success!

COME HOME TO WHALEY!!

Visit the Whaley career site to find your place to grow.

www.whaleyfoodservice.com/careers

Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.