Master Plumber (P1)

Astacio Plumbing, Heating, Cooling, and Electric; Norwalk (CT); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Company vehicle

Company phone or tablet

Company-provided uniforms

Medical, Dental, and Vision Insurance

401(k) with Company Match

Paid Time Off and Paid Holidays

Ongoing Technical and Professional Dev

Opportunity to mentor and develop其他pl…

Career advancement within a growing…

Job summary

Astacio Plumbing, Heating, Cooling, and Electric is seeking an experienced Master Plumber to lead in Norwalk, CT. The role focuses on diagnosing, repairing, and installing residential plumbing systems while serving as a technical resource for other plumbers.

The candidate should hold an active Connecticut P-1 license and Master Plumber licensing for NY work; Putnam County licensing is a plus. This hands-on position offers steady demand and opportunity for mentorship and career growth within a

Qualifications

• Extensive residential plumbing service experience and strong knowledge of codes.
• Leadership and mentoring of fellow plumbers in the field.
• Strong communication and customer service skills.
• Ability to diagnose and complete complex plumbing work quickly and safely.
• Experience working across CT and NY markets.

Responsibilities

• Diagnose, repair, replace, and install residential plumbing systems.
• Complete plumbing, drain, water heater, piping, fixture, pump, valve, and related service work.
• Handle complex plumbing calls and provide technical guidance to other plumbers.
• Perform work in accordance with CT and NY plumbing codes and permit requirements.
• Mentor apprentices and experienced plumbers to strengthen skills.

Skills

Residential plumbing service

Leadership

Mentoring

Customer service

Field troubleshooting

Education

Connecticut P-1 Plumbing & Piping Contractor license

Master Plumber license for Westchester NY

Putnam County license (plus)

Job description

Astacio Plumbing, Heating, Cooling, and Electric

Master Plumber (P1)

Posted 8 Days Ago Full Time Less than 10 Applies

Astacio Plumbing, Heating, Cooling, and Electric

Norwalk, CT 06851

Master Plumber

You’ve spent years mastering your trade. The right next opportunity should give you the ability to continue doing the work you’re great at while also giving your experience a greater influence on the people and work around you.

Astacio Plumbing, Heating, Cooling & Electrical is looking for an experienced Master Plumber to join our team in Norwalk, CT. Because our plumbing work extends across both Connecticut and neighboring New York markets, our ideal candidate holds an active Connecticut P-1 license along with Master Plumber licensing that supports work in Westchester County, NY. Putnam County licensing is an additional plus.

This is a hands‑on position for an accomplished plumber who still wants to work in the field. You’ll run residential plumbing calls, diagnose and complete complex work, and remain productive while also serving as a trusted technical resource for the plumbers around you.

Your experience will help set the standard for workmanship, code compliance, safety, troubleshooting, and customer service across the plumbing team.

If you’re looking for an opportunity where your license, technical expertise, and leadership ability are truly valued, Astacio may be the right place for your next move.

Competitive compensation based on experience and licensing

Steady, year‑round residential customer demand

Opportunity to serve as a key plumbing subject matter expert

Work spanning Connecticut and neighboring New York markets

Strong dispatch, customer service, warehouse, and operational support

Company‑provided vehicle

Company phone or tablet

Company‑provided uniforms

Medical, Dental, and Vision Insurance

401(k) with Company Match

Paid Time Off and Paid Holidays

Ongoing Technical and Professional Development

Opportunity to mentor and develop other plumbing professionals

Career advancement within a growing home‑services organization

What You’ll Do

Diagnose, repair, replace, and install residential plumbing systems.

Complete plumbing, drain, water heater, piping, fixture, pump, valve, and related service work.

Handle complex plumbing calls and provide technical guidance when other plumbers need support.

Perform work in accordance with applicable Connecticut and New York plumbing codes, permitting requirements, and manufacturer specifications.

Serve as a plumbing subject matter expert and resource for technicians in the field.

Help establish and maintain high standards for workmanship, safety, code compliance, and customer service.

Review challenging jobs, callbacks, or quality concerns and help determine appropriate solutions.

Perform field quality checks and provide coaching when opportunities for improvement are identified.

Mentor apprentices and experienced plumbers to strengthen their technical skills and diagnostic abilities.

Participate in interviewing and evaluating prospective plumbing team members.

Provide ongoing feedback to help ensure plumbers meet expectations for productivity, workmanship, professionalism, and customer care.

Lead by example while continuing to run productive residential service calls.

Clearly explain diagnoses and available repair or replacement options to homeowners.

Obtain customer authorization before beginning work and collect payment when appropriate.

Complete accurate estimates, invoices, service notes, photos, and required documentation.

Maintain a clean, organized, properly stocked company vehicle.

Communicate parts, scheduling, permitting, or return‑trip needs promptly.

Work closely with dispatch, customer service, warehouse, and location leadership to keep work moving efficiently.

What We’re Looking For

Active Connecticut P-1 Plumbing & Piping Contractor license strongly preferred.

Master Plumber licensing that supports work in Westchester County, New York strongly preferred.

Putnam County, NY licensing is a plus.

Extensive residential plumbing service, repair, and installation experience.

Strong knowledge of plumbing codes, permitting requirements, and residential plumbing systems.

Ability to independently diagnose and complete complex plumbing work.

Strong technical troubleshooting and problem‑solving ability.

Ability to coach, mentor, and provide constructive feedback to other plumbers.

Previous experience providing field leadership or overseeing the work of other technicians preferred.

Ability to evaluate workmanship and identify safety, code, or quality concerns.

Strong communication and customer service skills.

Confidence explaining technical findings and appropriate solutions to homeowners.

Professional judgment and the ability to lead by example.

Strong organization and documentation skills.

Comfortable using tablets, mobile applications, and field‑service software.

Valid driver’s license with an acceptable driving record.

What Success Looks Like

Success in this role means being one of the people Astacio can count on when the plumbing work is difficult, the technical answer isn’t obvious, or another plumber needs guidance.

You’ll continue producing in the field while helping raise the performance of the team around you. Your work will set the example for quality, safety, code compliance, professionalism, and customer care.

You’ll help develop other plumbers, support strong hiring decisions, reduce callbacks and quality issues, and ensure our customers receive plumbing work that meets the standards expected from Astacio.

Ready for What’s Next?

We are looking for an experienced Master Plumber who enjoys working in the field and is ready to have a greater impact through your experience, licensing, and leadership. We want to help you grow your career.