Master Forklift Field Service Technician

Alta Equipment Group; Calumet City (IL); On-site; USD 35,817 - 57,859; Full time

Benefits offered by this job

Company van

Fuel card

Paid time off

Paid holidays

Benefits package

Competitive wages

Job summary

Alta Equipment Group in Calumet City, IL is seeking a Master Forklift Field Service Technician to maintain and repair forklifts and other material-handling equipment. This full-time role offers a first shift schedule and requires independent work with strong mechanical skills.

The position includes a company van (driven home), a fuel card, paid time off, paid holidays, and an excellent benefits package with competitive wages. Prior field experience and a clean driving record are preferred.

Qualifications

• Five years of forklift repair experience preferred (military MOS/NEC codes may apply).
• Field experience is highly preferable.
• Strong working knowledge of electric and liquid propane units.
• Excellent mechanical aptitude.
• Possess own tools.
• Must have clean driving record and valid driver’s license to drive company vehicle.
• Familiarity with safety procedures and documentation.

Responsibilities

• Performing preventative maintenance on customer forklifts and other material handling equipment.
• Diagnose and repair all forms of customer equipment.
• Complete each repair job in a timely, efficient and professional manner.
• Provide exceptional customer service.
• Work and manage workloads independently.
• Proper completion and submission of all required paperwork.
• Field Technicians are responsible for company vehicle and on-board parts inventory.
• Incorporate Alta's Guiding Principles into daily activities.

Skills

Forklift repair

Electrical/LP unit knowledge

Mechanical aptitude

Tools

HYPASS

Hyster TKC training software

Yale/Hyster contact management system

Job description

Master Forklift Field Service Technician

Job Description

Come work for the largest equipment dealer in North America! Are you a Technician/Mechanic with auto, diesel, agricultural, material handling, lift truck or heavy equipment repair experience? If so, then we want you on our team!

Technicians are at the backbone of our organization; therefore, we provide them with the tools and resources to be successful:

• Company van (parked at home each day)
• Company fuel card and cell phone
• Paid time off
• Paid holidays
• Outstanding benefits package provided by the local union
• Competitive wages

Compensation Range : $26 to $42 per hour. This range is regarding base pay only and does not include benefits and potential bonuses. Overall compensation will be determined based on factors such as geographical location, skillset, education, and experience.

Our Industrial Equipment Group is currently looking for a full-time Forklift Field Service Technician for our Calumet City, IL branch. This position is first shift, M - F, and hourly (no flat rate!). Field Technicians are provided a company service van, which is provided for our Techs to drive home (you don't leave it at our shop at the end of the day), along with a fuel card. The primary responsibilities of the position consist of, but are not limited to:

Responsibilities

• Performing preventative maintenance on customer forklifts and other material handling equipment
• Diagnose and repair all forms of customer equipment
• Completing each repair job in a timely, efficient and professional manner
• Providing exceptional customer service
• Work and manage workloads independently
• Proper completion and submission of all required paperwork
• Field Technicians are responsible for company vehicle and on‑board parts inventory
• Incorporate Alta's Guiding Principles into daily activities
• Performs other duties as assigned
• Consistent, regular, and reliable attendance including being ready for work at the designated start time

Qualifications

• Five years of previous forklift repair experience is highly desired, which includes experience in the Military, Guard or Reserve with an MOS or NEC code of 63B, 63H, 63S, 63W, 63Y, 91B, 91H, 91L, 91M or CM
• Previous field experience is highly preferable
• Strong working knowledge of electric and liquid propane units
• Excellent mechanical aptitude
• Possess own tools
• Must have clean driving record and valid driver’s license to drive company vehicle
• Computer programs - HYPASS, Hyster TKC training software and Yale/Hyster contact management system
• Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
• Mathematical Skills - Basic: Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Reasoning Ability - Intermediate: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands / Work Environment

• Physical/Sensory Functions: Regularly will stand, walk, use hands, reach with hands; Frequently will talk/hear; Occasionally will sit, climb or balance, stoop, kneel, crouch or crawl.
• Vision: No special vision requirements.
• Lift and/or Move Functions: Regularly will lift up to 10 pounds; Frequently will lift 11 to 25 pounds; Occasionally will lift from 26 to 100 plus pounds
• Work Environment: Regularly will work near moving mechanical parts; Frequently will be exposed to fumes or airborne particles, outdoor weather conditions; Occasionally will work in wet or humid conditions (non-weather), extreme cold and heat (non-weather), risk of electrical shock, vibration

Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact [e-mail] immediately!