Master Forklift Field Service Technician

Alta Equipment Group; Illinois; On-site; USD 35,817 - 57,859; Full time

Benefits offered by this job

Company van

Fuel card

Paid time off

Paid holidays

Benefits package (union)

Competitive wages

Job summary

Alta Equipment Group in Montgomery, IL is seeking a Master Forklift Field Service Technician to service forklifts and material handling equipment at customer sites. This full-time, first-shift role includes a company van, fuel card, paid time off, holidays, and a benefits package provided by the local union, with competitive wages.

You will diagnose and repair equipment, perform preventive maintenance, complete all required paperwork, and maintain a high level of customer service.

Qualifications

• Two years of forklift repair experience is required.
• Must have own tools and a clean driving record.
• Experience with material handling equipment is preferred.

Responsibilities

• Perform preventative maintenance on forklifts and other material handling equipment.
• Diagnose and repair customer equipment in a timely, professional manner.
• Complete repairs and paperwork accurately and maintain company vehicle and inventory.
• Provide exceptional customer service and work independently to manage workloads.

Skills

Forklift repair

Field service

Customer service

Job description

Master Forklift Field Service Technician

Montgomery, IL, USA

Job Description

Posted Tuesday, July 14, 2026 at 4:00 AM

Come work for the largest equipment dealer in North America! Are you a Technician/Mechanic with auto, diesel, agricultural, material handling, lift truck or heavy equipment repair experience? If so, then we want you on our team!

Technicians are at the backbone of our organization; therefore, we provide them with the tools and resources to be successful:

• Company van (parked at home each day)
• Company fuel card and cell phone
• Paid time off
• Paid holidays
• Outstanding benefits package provided by the local union
• Competitive wages

Compensation Range: $26 to $42 per hour. This range is regarding base pay only and does not include benefits and potential bonuses. Overall compensation will be determined based on factors such as geographical location, skillset, education, and experience.

Responsibilities

Our Industrial Equipment Group is currently looking for a full time Forklift Field Service Technician for our Montgomery, IL branch. This position is first shift, M‑F, and hourly (no flat rate!). Field Technicians are provided a company service van, which is available for home use (you do not leave it at the shop), along with a fuel card. The primary responsibilities of the position consist of, but are not limited to:

• Performing preventative maintenance on customer forklifts and other material handling equipment
• Diagnosing and repairing all forms of customer equipment
• Completing each repair job in a timely, efficient and professional manner
• Providing exceptional customer service
• Working and managing workloads independently
• Properly completing and submitting all required paperwork
• Maintaining the company vehicle and on‑board parts inventory
• Incorporating Alta's Guiding Principles into daily activities
• Performing additional duties as assigned
• Maintaining consistent, reliable attendance, including being ready for work at the designated start time

We encourage our Technicians to participate in our in‑house paid training program, allowing them to acquire additional skills in diagnosis and troubleshooting and further advance their career as a Technician. Company uniforms are also provided.

Qualifications

• Two years of previous forklift repair experience is highly desired.
  Experience in the Military, Guard or Reserve with an MOS or NEC code of 63B, 63H, 63S, 63W, 63Y, 91B, 91H, 91L, 91M or CM is preferred.
• Previous field experience is highly preferable.
• Strong working knowledge of electric and liquid propane units.
• Excellent mechanical aptitude.
• Possess own tools.
• Must have a clean driving record and a valid driver’s license to drive company vehicle.
• Computer programs: HYPASS, Hyster TKC training software and Yale/Hyster contact management system.
• Language skills – intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; Ability to write routine reports and correspondence; Ability to speak effectively before groups of customers or employees of the organization.
• Mathematical skills – basic: Ability to add and subtract two‑digit numbers and to multiply and divide with tens and hundreds; Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Reasoning ability – intermediate: Ability to apply common‑sense understanding to carry out instructions furnished in written, oral, or diagram form; Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands/Work Environment

• Physical/Sensory Functions: Regularly will stand, walk, use hands, reach with hands; Frequently will talk/hear; Occasionally will sit, climb or balance, stoop, kneel, crouch or crawl.
• Frequent bending and working from a prone position (lying down while working underneath equipment) are required.
• Vision: No special vision requirements.
• Lift and/or Move Functions: Regularly will lift up to 10 pounds; Frequently will lift 11 to 25 pounds; Occasionally will lift 26 to 100+ pounds.
• Work Environment: Regularly will work near moving mechanical parts; Frequently will be exposed to fumes or airborne particles, outdoor weather conditions; Occasionally will work in wet or humid conditions (non‑weather), extreme cold and heat (non‑weather), risk of electrical shock, vibration.

Equal Opportunity Statement

Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the company has violated its equal employment opportunity policy in any way, please contact [e-mail] immediately!