Forklift Field Service Technician

Alta Equipment Company; Lansing (MI); On-site; USD 30,307 - 41,328; Full time

Benefits offered by this job

Company van

Fuel card

Company paid cell phone

Tool insurance

Paid time off

Paid holidays

Medical insurance premiums paid

Dental and Vision

401(k) with match

Uniforms provided

Job summary

Alta Equipment Group in Lansing, MI is hiring a Forklift Field Service Technician. This full-time role on first shift uses a company van and fuel card to service customer forklifts and material handling equipment across our Lansing area network.

You will diagnose and repair various lift trucks, perform preventative maintenance, manage paperwork, and maintain a clean driving record. We offer paid training, uniforms, and a comprehensive benefits package.

Qualifications

• Two years of forklift repair experience strongly preferred, including military or reserve MOS/NEC codes 63B/63H/63S/63W/63Y/91B/91H/91L/91M/CM
• Prior field experience is highly preferable
• Good knowledge of electric and LP units; strong mechanical aptitude
• Owns tools and has a clean driving record with valid license
• Familiar with HYPASS, Hyster TKC training software and Yale/Hyster systems
• Reads and interprets safety rules and maintenance instructions; can write routine reports

Responsibilities

• Perform preventative maintenance on customer forklifts and material handling equipment
• Diagnose and repair all forms of customer equipment
• Complete repairs timely and professionally
• Provide exceptional customer service
• Work and manage workloads independently
• Complete and submit required paperwork accurately
• Maintain company vehicle and on-board parts inventory
• Incorporate Alta's Guiding Principles into daily activities
• Perform other duties as assigned
• Maintain consistent, regular attendance

Skills

Forklift repair

Field service

Valid driver's license

Communication

Tools

HYPASS

Hyster TKC training

Yale/Hyster CRM

Job description

Come work for the largest equipment dealer in North America! Are you a Technician/Mechanic with auto, diesel, agricultural, material handling, lift truck or heavy equipment repair experience? If so, then we want you on our team!

Benefits

• Company van (parked at home each day)
• Company fuel card
• Company paid cell phone
• Tool insurance
• Paid time off
• Paid holidays
• Outstanding benefits package offering Dental, Vision, and 100% employer paid Medical insurance premiums, plus much more!
• 401(k) with match
• Competitive wages
• Company uniforms provided

Our Material Handling Group is currently looking for a full time Forklift Field Service Technician for our Lansing, MI branch. This position is first shift, M - F, and hourly (no flat rate!). Field Technicians are provided a company service van, which is provided for our Techs to drive home (you don't leave it at our shop at the end of the day), along with a fuel card. The primary responsibilities of the position consist of, but are not limited to:

• Performing preventative maintenance on customer forklifts and other material handling equipment
• Diagnose and repair all forms of customer equipment
• Completing each repair job in a timely, efficient and professional manner
• Providing exceptional customer service
• Work and manage workloads independently
• Proper completion and submission of all required paperwork
• Field Technicians are responsible for company vehicle and on-board parts inventory
• Incorporate Alta's Guiding Principles into daily activities
• Performs other duties as assigned
• Consistent, regular, and reliable attendance including being ready for work at the designated start time

We encourage our Technicians to participate in our in-house paid training program, allowing them to acquire additional skills in diagnosis and troubleshooting and further advance their career as a Technician. Also, company uniforms are provided!

Qualifications

• Two years of previous forklift repair experience is highly desired, which includes experience in the Military, Guard or Reserve with an MOS or NEC code of 63B, 63H, 63S, 63W, 63Y, 91B, 91H, 91L, 91M or CM
• Previous field experience is highly preferable
• Strong working knowledge of electric and liquid propane units
• Excellent mechanical aptitude
• Possess own tools
• Must have clean driving record and valid driver's license to drive company vehicle
• Computer programs - HYPASS, Hyster TKC training software and Yale/Hyster contact management system
• Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
• Mathematical Skills - Basic: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Reasoning Ability - Intermediate: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands / Work Environment

• Physical/Sensory Functions: Regularly will stand, walk, use hands, reach with hands; Frequently will talk/hear; Occasionally will sit, climb or balance, stoop, kneel, crouch or crawl.
• Frequent bending and working from a prone position (lying down while working underneath equipment) are required.
• Vision: No special vision requirements.
• Lift and/or Move Functions: Regularly will lift up to 10 pounds; Frequently will lift 11 to 25 pounds; Occasionally will lift from 26 to 100 plus pounds
• Work Environment: Regularly will work near moving mechanical parts; Frequently will be exposed to fumes or airborne particles, outdoor weather conditions; Occasionally will work in wet or humid conditions (non-weather), extreme cold and heat (non-weather), risk of electrical shock, vibration

Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact [e-mail] immediately!