Master Forklift Field Service Technician

Yitaltg; Itasca (IL); On-site; USD 35,817 - 57,859; Full time

Benefits offered by this job

Company van (parked at home each day)

Company fuel card and cell phone

Paid time off

Paid holidays

Outstanding benefits through local 1st

Competitive wages

Job summary

Alta Equipment Group is hiring a Master Forklift Field Service Technician in Itasca, IL. You will perform preventative maintenance, diagnose and repair forklifts, and deliver professional service while driving a company van with a fuel card.

The role is full-time, first shift, Mon–Fri, with benefits through the local union and opportunities for paid training to expand your diagnostic skills and career growth.

Qualifications

• Two years of forklift repair experience preferred.
• Field experience preferred.
• Own tools required.
• Clean driving record and a valid driver’s license.

Responsibilities

• Perform preventative maintenance on customer forklifts and related equipment.
• Diagnose and repair customer equipment.
• Complete repairs timely and professionally.
• Provide exceptional customer service.
• Work independently and manage workloads.
• Submit required paperwork accurately.
• Maintain company vehicle and on-board parts inventory.
• Attend in-house paid training programs.

Skills

Forklift repair

Electrical systems

Hand tools

Customer service

Valid driver's license

Tools

HYPASS

Hyster TKC

Yale/Hyster CRM

Job description

Master Forklift Field Service Technician

Itasca, IL, USA

Job Description

Come work for the largest equipment dealer in North America! Are you a Technician/Mechanic with auto, diesel, agricultural, material handling, lift truck or heavy equipment repair experience? If so, then we want you on our team!

Technicians are the backbone of our organization; therefore, we provide them with the tools and resources to be successful:

• Company van (parked at home each day)
• Company fuel card and cell phone
• Paid time off
• Paid holidays
• Outstanding benefits package provided by the local union
• Competitive wages

Compensation Range: $26 to $42 per hour. This range is regarding base pay only and does not include benefits and potential bonuses. Overall compensation will be determined based on factors such as geographical location, skillset, education, and experience.

Our Material Handling Group is currently looking for a full‑time Forklift Field Service Technician for our Itasca, IL branch. This position is first shift, M – F, and hourly (no flat rate). Field Technicians are provided a company service van to drive home (you do not leave it at our shop at the end of the day), along with a fuel card. The primary responsibilities of the position consist of, but are not limited to:

• Performing preventative maintenance on customer forklifts and other material handling equipment
• Diagnose and repair all forms of customer equipment
• Completing each repair job in a timely, efficient and professional manner
• Providing exceptional customer service
• Working and managing workloads independently
• Proper completion and submission of all required paperwork
• Field Technicians are responsible for company vehicle and on‑board parts inventory
• Incorporate Alta's Guiding Principles into daily activities
• Perform other duties as assigned
• Consistent, regular, and reliable attendance including being ready for work at the designated start time

We encourage our Technicians to participate in our in‑house paid training program, allowing them to acquire additional skills in diagnosis and troubleshooting and further advance their career as a Technician. Company uniforms are provided!

Qualifications

• Two years of previous forklift repair experience is highly desired, which includes experience in the Military, Guard or Reserve with an MOS or NEC code of 63B, 63H, 63S, 63W, 63Y, 91B, 91H, 91L, 91M or CM
• Previous field experience is highly preferable
• Strong working knowledge of electric and liquid propane units
• Excellent mechanical aptitude
• Possess own tools
• Must have clean driving record and valid driver’s license to drive company vehicle
• Computer programs – HYPASS, Hyster TKC training software and Yale/Hyster contact management system
• Language Skills – Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees.
• Mathematical Skills – Basic: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Reasoning Ability – Intermediate: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands/Work Environment

• Physical/Sensory Functions: Regularly will stand, walk, use hands, reach with hands; frequently will talk/hear; occasionally will sit, climb or balance, stoop, kneel, crouch or crawl.
• Frequent bending and working from a prone position (lying down while working underneath equipment) are required.
• Vision: No special vision requirements.
• Lift and/or Move Functions: Regularly will lift up to 10 pounds; frequently will lift 11 to 25 pounds; occasionally will lift from 26 to 100+ pounds.
• Work Environment: Regularly will work near moving mechanical parts; frequently will be exposed to fumes or airborne particles, outdoor weather conditions; occasionally will work in wet or humid conditions (non‑weather), extreme cold and heat (non‑weather), risk of electrical shock, vibration.

About Alta

Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships.

At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a “Top Work Place USA”, our employees across North America are committed to excellence. It’s the Alta way.

Equal Opportunity Statement

Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact [e-mail] immediately!