Master Fitter/Sewer/Tailor

Exemplar Luxury Group; Troy (MI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Employee discount

Benefits package including medical/VIS

401(k) retirement plan

Job summary

Saks Fifth Avenue, part of Exemplar Luxury Group, seeks an Alteration Staff to join the tailoring team in Troy, MI. You will provide exceptional customer service and expert alterations during fittings, ensuring top-quality results for luxury garments.

Requirements include at least 3 years of tailoring experience with knowledge of specialty skills (leather, knits, beading) and the ability to operate standard sewing and specialty machines. A high school diploma is preferred.

Qualifications

• Minimum 3 years fitting and tailoring experience in high-end merchandise.
• Ability to fit and perform alterations on a wide range of garments.
• Knowledge of luxury alterations fabrication and styling helpful.

Responsibilities

• Provide customer service and tailoring expertise as required.
• Model Saks Fifth Avenue Customer Service Principles and uphold policies.
• Perform alterations decisions during fittings and maintain quality standards.
• Maintain a clean, safe work environment and support store initiatives.
• Assist with ad hoc responsibilities as needed.

Skills

Tailoring experience

High-end merchandise tailoring

Leather and specialty skills

Sewing & pressing equipment

Education

High school diploma or equivalent

Tools

Sewing machines

Pressing equipment

Double-blind, Buttonhole, Cover-stitch machines

Job description

Who We Are

Saks Fifth Avenue is a leading destination for luxury fashion, blending bold curation with a visionary, modern point of view. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Through an integrated retail model, we deliver a seamless customer journey across our portfolio of stores in leading luxury markets, complemented by a strong digital presence and remote selling offerings. Saks Fifth Avenue is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Job Description

YOU WILL BE: The Alteration Staff will be part of the tailoring team, providing customer service, and tailoring expertise as required. WHAT YOU WILL DO:

• Model all Saks Fifth Avenue Customer Service Principles.
• Focus on achieving and exceeding individual performance and productivity goals.
• Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
• Follow all Saks Fifth Avenue policies and procedures.
• Follow all alteration workroom policies and Tailor procedures.
• Ability to utilize expertise to make alterations decisions during customer fittings.
• Focus on all efforts on providing an exceptional customer experience.
• Maintain a clean and safe work environment.
• Support company/store and department initiatives.
• Ad hoc responsibilities as needed
• A towering strength at winning over an audience with their perspective
• You are a respected and proven thought leader with a quantifiable track record of success in delivering results within a large complex organization
• Generates a variety of approaches to problem solving including new and novel ideas WHAT YOU WILL BRING:
• Minimum 3 years fitting and tailoring experience in high-end merchandise
• Ability to fit and perform alterations on a wide range of garments
• Possession of strong technical background in specialty skills such as: leather,knits,double face,beading,fine tailoring,buttonholes etc is desired and a benefit.
• Ability to use all standard sewing, pressing & spotting equipment
• Ability to use specialty machines: Double-blind, Buttonhole, Cover-stitch, Leather
• Knowledge of Alterations industry including fabrication and styling of luxury merchandise.
• High school graduate or equivalent preferred.

Your Life And Career At Exemplar Luxury Group

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [e-mail].

Salary Range $28.81 - $36.02*