Master Family Service Specialist Housing Resource Specialist

State of Delaware; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading government agency is seeking a Master Family Service Specialist to assist families with housing-related challenges. This role involves advocacy, counseling, and collaboration with community services to support family needs. The ideal candidate will have experience in health or human services and a strong focus on family welfare. The position offers flexibility with telework options and requires a commitment to client safety and welfare.

Benefits

Telework options

Flexible schedules

Accommodations for disabilities

Qualifications

• 3 years' experience in professional health or human service work.
• 1 year of experience in health or human services focusing on family safety.

Responsibilities

• Advocates for health, safety, and welfare of clients and families.
• Develops and implements service plans with clients and families.
• Conducts individual and group counseling sessions.

Skills

Advocacy

Counseling

Assessment

Resource Connection

Education

Associate's degree

Bachelor's degree

Job description

Master Family Service Specialist Housing Resource Specialist

Join to apply for the Master Family Service Specialist Housing Resource Specialist role at State of Delaware

Summary Statement

The Housing Resource Specialist will perform as a member of the Family Informed Resource Support Team (FIRST) within the Office of Case Management. This position will specifically be a part of assisting families with addressing housing-related challenges. FIRST embraces a family and youth engagement model and strives to identify creative solutions designed to build on family strengths and address their unique needs. FIRST works to discover community-based services through identification, outreach, and partnership building with local community providers. This position travels within the community to develop these services and partnerships.

Essential Functions

• Provides services to advocate for health, safety and welfare or rights of clients and their families and assists them in obtaining needed services.
• Interviews clients and family members and/or professionals to gather personal, social and background information; works closely with the client and family to formulate a clear description of the client and family’s problems; identify the key forces which maintain the problems; discover resources and strengths available to the client and family to resolve the problems; and identify the blocks, if any, that prevent the client and family from resolving the problems without the intervention of the State agency.
• Determines eligibility for various social service programs offered by the agency or available in the community.
• In collaboration with the client and family, develops and implements service/treatment plans, outlining the goals and objectives to be accomplished, methods and techniques to be used, and anticipated results; helps the client and family to obtain community, social and/or therapeutic services and resources needed to accomplish plans and objectives.
• Conducts individual and group counseling sessions with clients and members of the family to aid in achieving satisfactory social development and adjustment to specific problems and situations.
• Assesses progress toward goals and makes recommendations on plans such as reclassification, discharge, aftercare, emergency protective placement in emergency or crisis situations, guardianship, petitions or options counseling.
• Prepares social histories, client progress reports, evaluation and discharge summaries, court reports or petitions; maintains relevant records and files.
• Enforces court orders and conditions of community supervision as required. Attends court hearings to answer questions, make recommendations and present progress reports regarding clients.
• May intervene in crisis situations such as potential suicides, assault, battery, or sexual abuse cases. May coordinate with law enforcement and emergency staff if needed. May be required to isolate and/or physically restrain clients acting out.
• May perform emergency duties, including being on call for an assigned period.

Job Requirements

Applicants must have education, training, and/or experience demonstrating competence in each of the following areas:

• At least three years' experience in professional health or human service work, OR
• Possession of an Associate's degree and two years' experience in professional health or human services, OR
• Possession of a Bachelor's degree or higher.

In addition, applicants must meet the following:

• One year of experience in health or human services focusing on family safety and welfare, including issues identification, barrier assessment, and resource connection.
• Two years' experience in case management, including assessing, planning, developing, implementing, monitoring, and evaluating service options.

Additional Information

A writing sample will be requested at the interview. The position is eligible for telework and flexible schedules. Pre-employment drug testing and criminal background checks are required. Applicants must be authorized to work in the U.S. and will undergo E-Verify processes.

Selection Process

Applications are evaluated based on education, training, and experience as they relate to the role. Complete and accurate information is essential. Correspondence will be sent via email. Please keep contact info current.

Accommodations

Accommodations are available for applicants with disabilities. Contact details are provided for support.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industry: Government Administration