Master Data & Process Excellence Lead (Hybrid/Remote)

ABB Inc.; Atlanta (GA); Hybrid; USD 100,000 - 161,000; Full time

Benefits offered by this job

Health plan options

Dental and Vision plans

401(k) with company contributions

Parental leave

Employee discounts

Job summary

ABB is seeking a Master Data Operations lead to manage global Master Data processes within SAP (Torque) ERP. You will standardize processes, drive improvements, and oversee a high-performing Data team across cross-functional stakeholders to enhance data quality and customer experience.

Hybrid role with possible remote work for the ideal candidate; requires 8+ years experience, SAP/Torque and MDG proficiency, and data analytics/Dashboard development skills.

Qualifications

• Bachelor's degree required.
• Strong proficiency in SAP/Torque, Salesforce.com and MDG.
• Minimum 8 years of professional work experience.
• Minimum 5 years in customer service or sales support.
• Experience with data analytics, Power BI, and dashboard development.
• Lean Six Sigma Green Belt or Black Belt certification or equivalent experience.

Responsibilities

• Oversee Master Data creation, maintenance, archiving and governance with high data quality and service levels.
• Lead end-to-end process design and continuous improvement to standardize and automate Master Data processes.
• Support business users and projects via Master Data specialists and cross-functional collaboration.
• Develop and evaluate performance metrics, reporting and data analytics to drive data-driven decisions.

Skills

Data analytics

Power BI

Dashboard development

Education

Bachelor's degree

Tools

SAP/Torque

Salesforce.com

Master Data Governance (MDG)

Job description

ABB is seeking a Master Data Operations lead to manage global Master Data processes within SAP (Torque) ERP. You will standardize processes, drive improvements, and oversee a high-performing Data team across cross-functional stakeholders to enhance data quality and customer experience.

Hybrid role with possible remote work for the ideal candidate; requires 8+ years experience, SAP/Torque and MDG proficiency, and data analytics/Dashboard development skills.