Global Master Data & Operations Leader (SAP)

ABB; Atlanta (GA); Hybrid; USD 101,000 - 161,000; Full time

Benefits offered by this job

Health insurance

401k Savings Plan

Hybrid/Remote work options

Paid holidays

Job summary

ABB is seeking a seasoned Master Data Operations lead to drive global process standardization and KPI management within SAP (Torque) and MDG frameworks. You will manage master data governance, data quality, and cross-functional initiatives with Digital, Sales, and Finance partners to enhance operational efficiency and customer experience.

The role supports a hybrid work model with potential remote arrangements for the ideal candidate, and requires a strong background in data analytics,

Qualifications

• Bachelor’s degree from an accredited university.
• Proficiency in SAP/Torque, Salesforce.com and Master Data Governance (MDG).
• Minimum of 8 years of professional work experience.
• Minimum of 5 years of experience in customer service or sales support.
• Proficiency in data analytics, Power BI and dashboard development.
• Lean Six Sigma Green Belt (or black belt) certification or equivalent experience.

Responsibilities

• Oversee Master Data creation, maintenance, archiving, and governance activities, ensuring high data quality, service continuity, and adherence to agreed service levels.
• Lead end-to-end process design and continuous improvement initiatives to standardize, simplify, and automate Master Data processes, improving operational efficiency and customer experience.
• Support business users and projects through a network of Master Data specialists and super users, collaborating with Digital, Sales, Finance, and other stakeholders to implement scalable solutions.
• Own the development and ongoing evaluation of performance metrics, reporting, and data analytics across Master Data Operations to identify trends, measure program effectiveness, and drive data-driven decisions that improve operational efficiency and business performance.

Skills

Data governance

Leadership

Cross-functional collaboration

Data analytics

Process improvement

Education

Bachelor’s degree

Tools

SAP/Torque

Salesforce.com

Power BI

MDG

Job description

ABB is seeking a seasoned Master Data Operations lead to drive global process standardization and KPI management within SAP (Torque) and MDG frameworks. You will manage master data governance, data quality, and cross-functional initiatives with Digital, Sales, and Finance partners to enhance operational efficiency and customer experience.

The role supports a hybrid work model with potential remote arrangements for the ideal candidate, and requires a strong background in data analytics,