Who we are:
Visual Comfort & Co. is the premier resource for decorative and architectural lighting, ceiling fans, system controls and automated shading solutions from the most influential designers in the world. We are proud to offer a market-leading range of premium products across categories, styles and price points, remaining committed to beautiful design and, above all, a world-class customer experience. This position works closely with multiple departments, the Master Data Coordinator maintains accurate customer and vendor data within JDE Enterprise One (JDE).
Visual Comfort Offers:
- Work-Life Balance: Monday – Friday, 8:00am – 4:30pm
- Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement.
- Paid Time Off: Generous vacation accrual and paid time off policies.
- Holidays: 7 paid holidays per year, in addition to 2 floating holidays.
- Compensation: Competitive compensation plan
- Health Benefits: Visual Comfort covers the majority of employee medical premiums, and offers competitive vision and dental coverage available starting the first of the month following your start date.
- Insurance: Company-provided life insurance and short-term disability coverage.
- Retirement: 401(k) plan with company matching up to 4%, available beginning the first of the month following your hire date.
How success is defined:
- Create, revise, deactivate, and maintain customer and vendor master data in JDE with a high degree of accuracy.
- Maintain sales tax documentation and support sales tax modules and related third-party platforms, including Avalara.
- Research discrepancies and communicate with internal partners to obtain complete and accurate information before creating or updating records.
- Partner with Sales, Finance, Customer Experience, Credit & Collections, distribution centers, and other teams to maintain accurate customer and vendor information.
- Generate, review, and maintain weekly and monthly reporting related to master data.
- Coordinate with Information Technology department on system errors, updates, upgrades, testing, and issue resolution affecting master data.
- Maintain correct account relationships and structures within the JDE system.
- Review exception and discrepancy reports and complete required customer or vendor record corrections.
- Create and maintain standard operating procedures and related process documentation related to master data.
- Work effectively with others in a team environment to accomplish organizational goals and identify and resolve problems.
- Exhibit and adhere to the established Visual Comfort & Co. Values.
- Demonstrate commitment, dependability, punctuality, and adherence to the agreed-upon schedule while being present in the workplace to effectively collaborate and communicate with coworkers and teams.
What you will bring:
- Bachelor's degree in business administration, computer science, or a related field.
- 2+ years of full-time work experience in Credit & Collections, master data management, sales operations, or a related function.
- Experience with JDE or a comparable ERP platform preferred.
- Advanced Microsoft Excel skills, including pivot tables, VLOOKUP, and complex formulas.
- Proficiency with Microsoft Office tools
- Strong data-entry, research, and validation skills with exceptional attention to detail and accuracy.
- Excellent internal and external customer service, written communication, and verbal communication skills.
- Strong organizational, analytical, and time-management skills, with the ability to prioritize multiple deadlines and changing business needs.
- Ability to perform repetitive tasks accurately, follow established procedures, and work independently with minimal supervision.
- Ability to work effectively in a fast-paced, team-oriented environment and maintain a high level of integrity and personal accountability.
- Equivalent combinations of education, experience, and training that provide the required knowledge, skills, and abilities will be considered.
Compensation Range: $26.00 - $28.00/per hour
Compensation is based on individual factors, including skill set, relevant experience, and work location