Master Automotive Technician - Nalley Acura

Lhmauto; Marietta (GA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Master Service Technician to redefine the car-servicing experience. In this dynamic role, you will be responsible for diagnosing and repairing vehicles, ensuring customer satisfaction, and participating in ongoing training to enhance your skills. This position offers a chance to make a significant impact in a supportive and innovative environment, where your contributions are valued. If you have a passion for automotive technology and enjoy working in a collaborative team, this opportunity is perfect for you.

Benefits

Weekly Pay

Paid Holidays

Paid Time Off

Health Insurance

401k with Company Match

Paid Training

Employee Discounts

Career Development Opportunities

Employee Assistance Program

Student Loan Relief Resources

Qualifications

• Must have ASE and manufacturer certifications.
• Experience as an automotive technician is required.

Responsibilities

• Diagnose and repair major vehicle components efficiently.
• Perform multi-point inspections and document all work.
• Assist and train novice technicians in the shop.

Skills

Technical Skills

Mechanical Skills

Teamwork

Problem-Solving

Education

High School Diploma

ASE Certification

Manufacturer Certifications

Tools

Basic Tools

Job description

Monday, January 20, 2025

About Asbury

Nalley Automotive is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture, which is grounded in our North Star and Compass and powered by our D RIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive, and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World Report.

Do you have a passion for repairing cars, assisting with providing exceptional guest experiences, and being an innovator in the automotive industry? As a Master Service Technician, you will have the opportunity to make a positive impact on our business and customers every day while earning the pay you deserve and awesome benefits! We are looking for smart, energetic, technically-focused Master Service Technicians who will help us redefine the car-servicing experience. Does this sound like you? Apply now!

The Master or Level “A” Service Technician has the responsibility of understanding and completing complex work necessary for the repair of a customer’s vehicle. This individual will be directly involved in the repair and diagnosis of major components, removing and replacing parts as needed. This individual will be extremely familiar and seasoned in a particular manufacturer line and have received all manufacturer certifications including but not limited to engine mechanical, engine control systems, electric, hydraulic brake systems, suspension, heating/air conditioning, instruments/gauges, drivability, intermittent issues, and noises.

• Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Examine assigned vehicle to determine if further safety or service work is required or recommended.
• Make accurate use of the multi-point inspection form on each vehicle.
• Document all work performed and recommended on assigned repair order.
• Communicate with service advisor when additional work is needed or if repairs cannot be completed within the promised time.
• Maintain technician proficiency as specified by Asbury standards.
• Conduct road test to determine work needed and to confirm work was successfully completed when necessary and practical.
• Utilize product and technical training as assigned by the manufacturer and management.
• Participate in manufacturer-sponsored training programs and schools to continuously expand your knowledge of new technology.
• Maintain manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in service for district, regional, and national scores.
• Complete the work, notations, and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claims.
• Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees.
• Perform all levels of diagnosis and repair on automobile and/or light truck vehicles.
• Utilize handheld devices to diagnose malfunctions.
• Assist and help fellow technicians in the shop with vehicle diagnosis.
• Participate in the training and developing of novice team members/technicians in the shop.
• Take care to ensure that customer’s vehicles are returned to them as clean as they were prior to being serviced.
• Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
• Comply with all federal, state, and local laws, as well as company policy, regarding safeguarding all customer vehicles, property, and information.
• ASE certifications heavily preferred - Manufacturer certifications heavily preferred - Previous automotive technician experience required.
• Must have basic tools.
• Must have great technical and mechanical skills.
• Must be a team player and have the ability to work repetitively on complex tasks.
• Must be a minimum of eighteen years of age.
• Must have a valid driver’s license.
• Must be able to pass pre-employment screening (background & drug test).

Company Benefits:

Pay and Recognition:

• Weekly pay.
• Paid holidays & paid time off.
• Deferred Holiday Pay Match.
• Paid training.
• Stock Awards (select management and front-line team members eligible).

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness, and hospital indemnity plans.
• Up to 12 weeks paid pregnancy leave (disability leave).
• Health savings.
• Flex spending accounts (tax free).
• Short-term and Long-term disability plans.
• Life Insurance (Whole Life and Term).
• 401k with company match.

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development.
• Continuous training through Asbury's Internal Learning Management System.

Professional growth and development opportunities Additional advantages:

• Student loan relief resources.
• Employee assistance program.
• Employee discounts on parts and service repairs.
• Opportunities to join our community service initiatives, which includes paid volunteer hours.
• Aggressive Employee referral program with bonus opportunities.

INDTECH

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.