Master Automotive Service Technician/Mechanic

Volvo-of-Seattle; Seattle (WA); On-site; USD 69,000 - 103,000; Full time

Benefits offered by this job

Flat-rate pay $50/hr+

Certification & training support

Medical, dental, vision insurance

Life insurance

Paid time off & holidays

Career path to foreman/management

Employee vehicle discounts

Job summary

Volvo Cars Seattle is seeking a Volvo factory Master Technician to join our Seattle store. The role emphasizes advanced electrical, high-voltage EV/PHEV diagnostics, and complex drivetrain work with VIDA and OEM procedures.

You will diagnose, repair, and document work to Volvo standards, mentor peers, and stay current with platform updates while delivering exceptional guest service in a values-driven environment.

Qualifications

• Volvo Master Technician certification required.
• 5+ years Volvo or European-brand tech experience.
• VIDA diagnostic platform proficiency.
• EV/PHEV diagnostic and repair experience.
• ASE Master Technician certification a strong plus.
• Valid driver's license with clean record.

Responsibilities

• Diagnose and repair Volvo vehicles across all systems using VIDA and OEM procedures.
• Handle the shop's most complex diagnostic cases.
• Serve as a technical resource for other technicians.
• Perform multi-point inspections and develop repair plans.
• Execute repairs to Volvo OEM specifications with precision.
• Maintain current Volvo factory certifications and EV/PHEV updates.
• Document diagnostic findings and repair work on repair orders.
• Perform test drives to validate diagnostics before vehicle return.

Skills

Master Technician

EV/PHEV diagnostics

VIDA platform

Advanced diagnostics

European brand experience

Tools

VIDA diagnostic platform

European OEM tools

Job description

Description

Seattle, WA | Volvo | Scandinavian luxury | European brand | Volvo factory certification preferred | Master technician | Certified | Flat-rate | VIDA | Advanced diagnostics | EV | PHEV | Other brand master techs considered | Pacific Northwest | Seattle metro | Veterans encouraged to apply | $50/hr+ flat rate

IS THIS YOU?

• You're a Volvo factory-certified Master Technician -- or a master-certified technician from another brand with the advanced diagnostic depth, platform experience, and professional standard to transition to Volvo -- and your credentials reflect sustained performance, not just time in the chair
• You work at a level where complex electrical, drivetrain, and advanced systems diagnostics are the normal scope of your day -- you're the technician others bring the difficult jobs to
• You're ready to bring that expertise to a well-run Seattle Volvo store with a loyal, values-driven ownership community and a rapidly expanding electrified lineup that rewards a technician at the top of their craft

WHO WE ARE

Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.

Volvo Cars Seattle serves a loyal, values-conscious ownership community in one of the Pacific Northwest's most tech-forward and sustainability-minded markets. Volvo's rapidly expanding electrified lineup -- including fully electric and plug-in hybrid models -- demands master-level diagnostic capability and a technician who stays current with platform evolution. The Master Technician here sets the technical standard for the shop and handles the work that requires the deepest expertise in the building.

WHAT YOU'LL DO

• Diagnose and repair Volvo vehicles across the full scope of systems -- advanced electrical, high-voltage EV and PHEV systems, engine, transmission, chassis, ADAS, and beyond -- using VIDA diagnostic tools and Volvo OEM procedures
• Handle the shop's most complex diagnostic cases -- vehicles that require advanced troubleshooting, intermittent fault resolution, and the kind of systematic thinking that separates a master technician from the rest of the team
• Serve as a technical resource for other technicians -- supporting diagnostic questions, reviewing repair approaches, and contributing to the shop's overall technical capability
• Perform multi-point inspections and develop accurate repair plans -- communicating findings clearly to service advisors to support guest authorization
• Execute repairs to Volvo OEM specifications with precision, speed, and zero-defect quality
• Maintain current Volvo factory certifications and stay ahead of platform updates -- particularly across the rapidly evolving EV and PHEV model range
• Document all diagnostic findings and completed work accurately on repair orders
• Perform test drives to validate complex diagnostic conclusions and confirm repair quality before vehicle return

WHAT WE'RE LOOKING FOR

• Volvo factory Master Technician certification -- required as the primary target for this role. Master-certified technicians from other brands (Mercedes-Benz, BMW, Audi, Lexus, or equivalent European/luxury platforms) with strong advanced diagnostic backgrounds will be considered
• 5+ years of Volvo or European brand technician experience -- advanced electrical, ADAS, high-voltage systems, and complex drivetrain diagnostics are the daily scope of this role
• VIDA diagnostic platform proficiency -- or equivalent European OEM diagnostic tool expertise at a master level
• Demonstrated EV and PHEV diagnostic and repair experience -- Volvo's electrified lineup is growing rapidly and high-voltage system competency is a genuine requirement
• A track record of accurate, efficient, high-complexity diagnostic work with a low comeback rate
• ASE Master Technician certification a strong plus
• Valid driver's license with a clean driving record

WHAT WE OFFER

• $50/hr+ flat rate -- master technician rate reflecting your certification level and diagnostic depth
• Progressive pay plan -- certifications and continued platform development recognized in your rate
• Paid Volvo manufacturer training and advanced certification support
• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• Career path into shop foreman and service management roles for technicians ready to lead
• Employee vehicle purchase and service discounts

WHY VOLVO CARS SEATTLE

• Volvo's electrified lineup is one of the fastest-evolving platforms in the European luxury segment -- the master technician who stays current on EV and PHEV diagnostics here is building expertise that becomes more valuable every model year
• Seattle's tech-forward, sustainability-oriented ownership community is one of the strongest Volvo markets in the Pacific Northwest -- guests here are engaged with their vehicles and return to the technicians who take care of them at a consistently high standard
• A well-run Pacific Northwest Volvo store where the master technician's expertise sets the ceiling for the shop's capability -- your work is visible, your standard is felt, and your contributions matter
• Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry
• Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- define how we treat our technicians and our guests in equal measure

If you're a Volvo-certified or master-level European brand technician with the advanced diagnostic depth and the professional standard to lead the technical work at a well-run Seattle Volvo store -- we'd like to meet you.