Massage Therapist On-Call

Four Seasons Hotel; Houston (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a leading luxury hotel as a Massage Therapist and provide exceptional services to guests in a world-class spa environment. You'll utilize your skills to ensure relaxation and satisfaction while representing the Four Seasons commitment to hospitality. This on-call position offers flexibility with shifts and a supportive workplace culture, complemented by competitive pay and benefits.

Benefits

Competitive salary and wages

Comprehensive benefits

Training and development opportunities

Complimentary accommodation at other Four Seasons Hotels

Complimentary meals for employees

Complimentary dry cleaning for uniforms

Qualifications

• Minimum of 1 year of experience in a luxury environment.
• Proficiency in reading, writing, and speaking English.

Responsibilities

• Provide superior massage and body treatments.
• Handle guest interactions professionally and efficiently.
• Maintain cleanliness in treatment areas.

Skills

Hospitality

Communication

Massage Therapy

Education

Licensed Massage Therapist

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, push ourselves to new heights, and treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe that the best way to enable our people to deliver exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing familiar faces, welcoming new ones, and treating everyone we meet as we would want to be treated ourselves. Whether you work with us, stay with us, live with us, or discover with us, our purpose is to create impressions that last a lifetime. We believe life is richer when we truly connect with people and the world around us.

About the location:

Welcome to Houston, the country's capital of southern cool, where urban sophistication meets bold Texas hospitality. Gather where business deals are made, friends and family reconnect, and celebrities and athletes call home. After exploring the city, unwind at our rooftop pool, enjoy entertainment at Topgolf Swing Suites, indulge at The Spa and Krigler perfumery boutique, and savor dishes from Chef Richard Sandoval at Toro Toro and Bayou & Bottle.

About the role:

The Massage Therapist provides a superior level of massage services and body treatments according to established protocols, ensuring all guests experience peace and relaxation. Responds to all interactions efficiently, courteously, and professionally to maximize customer satisfaction and comfort.

What you will do:

• Provide a superior level of massage and body treatments.
• Handle guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints, and assist guests with inquiries related to the spa and fitness center.
• Upsell and create added value for guests by staying current with service and product offerings, and promote treatments and products by thorough knowledge of their health benefits.
• Achieve monthly retail sales goals.
• Keep all departmental areas neat and clean, including treatment rooms and prep areas.
• Operate, utilize, and clean all equipment in the spa treatment rooms according to hotel and state board requirements.

What you bring:

• Proficiency in reading, writing, and speaking English.
• Licensed Massage Therapist with a minimum of 1 year of experience, preferably in a luxury environment.

What we offer:

• Competitive salary, wages, and comprehensive benefits.
• Excellent training and development opportunities.
• Complimentary accommodation at other Four Seasons Hotels and Resorts.
• Complimentary dry cleaning for employee uniforms.
• Complimentary employee meals.

Schedule & Hours:

• This is a on-call position.
• Candidate must work a flexible schedule, including day shifts, evening shifts, weekends, and holidays.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information, visit the EEOC poster at: EEOC Poster.