Massage Therapist - FT

Hyatt Hotels Corporation

California, Northern (MO, KY)

Hybrid

USD 25,000 - 39,000

Full time

14 days+

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Job summary

Hyatt Regency spa is seeking a licensed massage therapist to deliver full-body massage and spa treatments in a guest‑oriented environment. You will maintain treatment rooms, educate guests on home care, and ensure timely start and end times of sessions.

Ideal candidates have 2+ years of spa experience in luxury settings, strong English communication, and flexibility to work weekends/evenings. The role includes the opportunity to work across Hyatt properties and contribute to guest satisfaction.

Qualifications

Ability to communicate in English with guests, coworkers and management.
Must hold current applicable licensing.
Minimum completion of 500 accredited massage technician instructional education hours.
Two years spa experience, preferably in a high-end hospitality environment.
Strong interpersonal skills and the ability to work well with coworkers and the public.
Ability to work with minimum supervision.
Punctual, regular and reliable attendance.
Must be able to work a flexible schedule, including weekends, holidays, evenings and mornings.

Responsibilities

Perform full-body massage and massage/treatment on the Spa menu.
Provide excellent customer service by promptly responding to guests’ needs and concerns.
Develop positive relationships with guests to ensure comfort with the spa experience.
Maintain knowledge of existing treatments and all new treatments offered in the massage department.
Make product recommendations as appropriate.
Care for and clean massage department equipment daily.
Ensure that treatment room is maintained in a clean, sanitized, and organized manner at all times.

Skills

English proficiency

Licensing

500 hours education

Spa experience

Interpersonal skills

Flexible schedule

Self-motivation

Education

Massage technician hours

Job description

Close Inclusive Collection Job Postings Notification

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. "

Responsible for providing excellent guest experiences as it relates to performing massage and body treatments. All massage and body treatments must be performed according to CVR policies, procedures and service standards.

Prior Hospitality experience a plus
Hourly plus commission, plus service charge and gratuity
CAMTC requited in good standing 500 hrs

Qualifications

Qualifications/skills:

Essential

Ability to satisfactorily communicate in English (speak, read, write) with guests, coworkers and management to their understanding.
Must hold current applicable licensing
Minimum completion of 500 accredited massage technician instructional education hours.
Two years spa experience, preferably in a high-end and/or hospitality environment.
Strong interpersonal skills and the ability to work well with co-workers and the public.
Ability to work with minimum supervision.
Punctual, regular and reliable attendance.
Must be able to work a flexible schedule, including weekends, holidays, evenings and mornings.

Desirable

Two years professional Resort Spa experience.
CPR certification.

Physical Abilities

Endure various physical movements throughout the work areas, such as standing, bending, reaching, stooping and lifting.
Ability to stand, bend, walk and/or sit and continuously perform essential job functions for a maximum of eight hours (excluding meal and rest breaks) through out the work shift.
Repetitive hand and arm motion (body manipulation) for extended periods of time.
Ability to lift, push, pull, and/or carry 50 pounds

Essential Job Functions

Perform all duties in a manner that is consistent with CVR policies and procedures and Spa Service Standards.
Provide excellent customer service by promptly responding to guests’ needs and concerns.
Develop positive relationships with guests to ensure comfort with the spa experience.
Perform full-body massage and massage/treatment combinations with products/equipment designed for each massage and massage/treatment on the Spa menu.
Willingness to listen to guest feedback and adjust treatment accordingly
Adhere to appropriate and proper draping procedures according Spa Service Standards.
Be timely with each guest and complete the full length of their scheduled appointment.
Maintain knowledge of existing treatments and all new treatments offered in the massage department.
Maintain good knowledge of all other treatments offered at the Spa.
Perform all treatments, existing and new, including any/all modified lengths of treatment times.
Educate guests on home care products to continue treatment at home.
Make product recommendations as appropriate.
Care for and clean massage department equipment daily.
Responsible for all linens and towels associated with scheduled treatments including but not limited to removal of dirty linens and towels, replacing/restocking linens and towels.
Ensure that treatment room is maintained in a cleanly, sanitized, and organized manner at all times.
Document maintenance needs and submit to management.
Knowledgeable of emergency and safety procedures.
Ensure timely start and finish times of treatments.
Maintain strong knowledge about inn and restaurant service offerings.
Other duties as assigned.
Must maintain general knowledge of hotel and restaurant services and hours
Willingness to work at private and/or hotel sponsored events utilizing chair massage or other customized treatments.