Spa Desk Attendant - Part Time

Hyatt Hotels Corporation; Lenox (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

Hyatt Hotels Corporation's Miraval Berkshires is seeking a Spa Desk Attendant to welcome guests and support spa operations in Lenox, Massachusetts. You will answer calls, answer questions about spa services and resort, assist guests with robes, towels, slippers and lockers, and help maintain locker room cleanliness.

The role requires a calm, empathetic demeanor, professional scheduling of appointments, guest check-in/out, and safeguarding guest confidentiality.

Qualifications

• Refined verbal and written communication skills.
• Ability to work as a team.
• Must be completely flexible and able to work weekdays, weekends, mid shifts, nights and holidays.

Responsibilities

• Answer phone calls and questions about spa services and the resort.
• Assist guests with robes, towels, slippers and lockers.
• Schedule appointments and check guests in and out using scheduling software; maintain confidentiality and comfort.

Skills

Verbal and written communication

Teamwork

Flexibility

Job description

Close Inclusive Collection Job Postings Notification

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. "

At Miraval Berkshires it is our ongoing purpose to bring imagination, authenticity and meaning to wellness. Each day we work to bring out the best in all we do for our guests and colleagues (you) to take comfort in.

Candidates interested in joining us on this journey need to believe in the power of the individual and understand that regardless of the job, every position has meaning and is important to Miraval’s purpose.

The Miraval Spa Desk Attendant will create a welcoming environment for guests visiting the spa. Performing a variety of tasks, such as answering phone calls and questions regarding spa services and products as well as about the resort, assisting guests with robes, towels, slippers and lockers, and ensuring the cleanliness of locker room facilities and public areas as needed. Desk Attendants will speak with a soft voice and display empathy and patience at all times. Desk Attendants must master software in relationship to scheduling appointments, checking guests in and out, while demonstrating high levels of professionalism at all times insuring both the confidentiality and comfort of every guest.

Miraval is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the wellness industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

We thank you for your interest. Be well.

Miraval Berkshires offers:

World class resort

Awarded Fortune’s 100 best companies to work for

Unlimited use of our fitness center, yoga classes, and lectures

Tuition or wellbeing reimbursement

Free golf

Employee discounts on all spa services and programming

Discounted rates at Hyatt Hotels

Positions with flexible schedules

Qualifications

A true desire to satisfy the needs of others in a fast-paced environment

• Refined verbal and written communication skills.
• Ability to work as a team.
• Must be completely flexible and be able to work weekdays, weekends, mid shifts, nights and holidays.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. R easonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Hyatt Regency Huntington Beach Resort and Spa | Huntington Beach , CA , US

Miraval Arizona Resort and Spa | Tucson , AZ , US

Miraval Austin Resort and Spa | Austin , TX , US