Mass Account Transfers Operations Consultant

Raymond James, Inc.; Memphis (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work

Benefits package

Job summary

Raymond James is seeking a Mass Account Transfers Operations Consultant to lead conversions and drive department initiatives across multiple teams. The role requires coordinating schedules, stakeholders, and milestones to ensure timely, compliant execution.

The ideal candidate brings 6–10 years in financial services operations, strong project management skills, and experience with onboarding, transfers, and governance in a regulated environment.

Qualifications

• Bachelor's degree in Business, Finance, Operations Management, or related field.
• SIE license highly preferred; Series 99 preferred.
• 6–10 years of general experience in operations or financial services.
• Experience leading complex cross-team initiatives.

Responsibilities

• Lead mass account transfer conversions and department initiatives.
• Manage project plans, timelines, milestones, dependencies, risks, and deliverables.
• Coordinate activities across Operations, Technology, Compliance, Risk, Finance, and business teams.
• Facilitate meetings and stakeholder discussions to drive alignment, decision-making, and issue resolution.
• Monitor project progress and address risks, issues, and roadblocks.
• Identify opportunities to improve operational efficiency, scalability, controls, and client experience.

Skills

Project management

Stakeholder coordination

Financial services operations

Process improvement

Regulatory awareness

Education

Bachelor's degree in Business/Finance/Operations

Tools

Excel

PowerPoint

Word

Job description

Mass Account Transfers Operations Consultant page is loaded## Mass Account Transfers Operations Consultantlocations: Saint Petersburg, Florida - United States: Memphis, Tennessee - United States: Southfield, Michigan - United Statestime type: Full timeposted on: Posted Yesterdayjob requisition id: R-0013050**Job Description Summary**The Operations Consultant leads mass account transfer conversions and department initiatives, serving as the primary project manager responsible for planning, execution, stakeholder coordination, and delivery of successful outcomes.The consultant applies operational expertise, critical thinking, and project management skills to identify risks, evaluate solutions, coordinate activities across multiple stakeholder groups, and deliver successful results. This role requires the ability to navigate ambiguity, influence without direct authority, and manage multiple priorities in a fast-paced environment.**Job Description****Essential Duties & Responsibilities*** Lead mass account transfer conversions and other department initiatives.* Manage project plans, timelines, milestones, dependencies, risks, and deliverables to support successful execution.* Coordinate activities across Operations, Technology, Compliance, Risk, Finance, and business teams to support business objectives.* Serve as a trusted operational consultant to business partners by identifying risks, assessing impacts, evaluating alternatives, and recommending solutions.* Provide subject matter expertise related to account transfers, onboarding processes, operational workflows, and service delivery considerations.* Facilitate meetings, working sessions, and stakeholder discussions to drive alignment, decision-making, and issue resolution.* Partner with internal and external stakeholders to ensure operational readiness and seamless execution of conversion activities.* Monitor project progress and operational performance, proactively identifying and addressing risks, issues, and roadblocks.* Support regulatory, compliance, and risk management requirements throughout the conversion lifecycle.* Develop and maintain reporting, presentations, and executive updates regarding project status, key decisions, and operational readiness.* Identify opportunities to improve operational efficiency, scalability, controls, and client experience throughout conversion and onboarding activities.* Coordinate multiple concurrent initiatives while balancing competing priorities and deadlines.* Build strong working relationships and influence outcomes across a broad range of stakeholders.* Ensure a high level of service and support for advisors, clients, and business partners throughout the conversion process.**Knowledge, Skills & Abilities*** Strong understanding of financial services operations, brokerage operations, wealth management operations, or related business functions.* Demonstrated ability to lead complex operational initiatives involving multiple stakeholders and business units.* Experience supporting advisor conversions, onboarding activities, acquisitions, integrations, or operational change initiatives.* Knowledge of account transfer processes, advisor onboarding, or wealth management operations.* Ability to identify operational issues, evaluate alternatives, and implement effective solutions in a regulated environment.* Strong project management and organizational skills, including the ability to manage multiple priorities simultaneously.* Excellent analytical, problem-solving, and critical-thinking capabilities.* Strong verbal, written, and presentation communication skills.* Ability to effectively communicate with frontline associates, business leaders, and executive stakeholders.* Strong relationship management and stakeholder engagement skills.* Ability to navigate ambiguity and drive results in a dynamic environment.* Advanced proficiency with Microsoft Office applications, including Excel, PowerPoint, and Word.* Ability to connect information across multiple workstreams and translate complex concepts into actionable plans.**Education**Bachelor's degree in Business, Finance, Operations Management, or a related field, or an equivalent combination of education and experience.**Licenses & Certifications*** Securities Industry Essentials (SIE) highly preferred.* Series 99 highly preferred**Education**Bachelor's: Accounting, Bachelor's: Business Administration, Bachelor's: Finance, High School (HS) (Required)**Work Experience**General Experience - 6 to 10 years**Certifications**s99 - Operations Professional Examination - Financial Industry Regulatory Authority (FINRA), Securities Industry Essentials Exam (SIE) - Financial Industry Regulatory Authority (FINRA)**Travel**Less than 25%**Workstyle**HybridThe total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.We expect our associates at all levels to:- Grow professionally and inspire others to do the same- Work with and through others to achieve desired outcomes- Make prompt, pragmatic choices and act with the client in mind- Take ownership and hold themselves and others accountable for delivering results that matter- Contribute to the continuous evolution of the firmAt Raymond James - as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.#LI-DM1Thanks for your interest in working with Raymond James. While we might not have the perfect role for you today, we'd love to keep in touch.to stay up to date on career opportunities that may be a good fit for you.Our business is deeply focused on people and their financial well-being. We're committed to helping individuals, corporations and institutions achieve their goals, while also supporting successful professionals and helping our communities prosper. We believe doing well and doing good aren't mutually exclusive.As an established but ever-evolving company, you can start - or continue - growing your career here. We invest in you with wide-ranging benefits and the support of leaders and colleagues who care. From development opportunities and enriching networking groups to prioritizing diversity, inclusion and the power of different perspectives, Raymond James is where good people grow.Our people-first culture is outlined in our. Check it out to see why many choose to work at Raymond James - and why they stay.