Mass Account Transfers Operations Consultant

Raymond James; Saint Petersburg (FL); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, and vision

Retirement savings

Paid time off

Parental leave

Job summary

Raymond James seeks an experienced Mass Account Transfers Operations Consultant to lead large-scale account transition initiatives across acquisitions and onboarding programs. You will coordinate with Private Client Group leadership, Operations, Technology, Compliance, Risk, and external partners to ensure seamless execution and an exceptional advisor and client experience.

The role requires a strong operational lead, project management skills, and the ability to balance business needs with

Qualifications

• Bachelor’s degree in related field or equivalent experience.
• Extensive experience in financial services operations or wealth management.
• Proven track record in leading large, cross-functional programs.

Responsibilities

• Lead mass account transfer initiatives related to acquisitions and onboarding.
• Coordinate activities across Operations, Technology, Compliance and Risk.
• Serve as primary operational contact through the conversion lifecycle.
• Develop project plans, timelines and communications strategies.
• Monitor progress, identify risks, and drive issue resolution.
• Build partnerships with leaders, advisors and stakeholders.
• Influence across departments to align milestones and outcomes.
• Ensure high-quality service and client experience during transitions.

Skills

Project management

Cross-functional leadership

Regulatory compliance

Stakeholder management

Analytical thinking

Risk mitigation

Education

Bachelor’s in Accounting

Bachelor’s in Business Administration

Bachelor’s in Finance

High School Diploma

Tools

SIE

Series 99

Job description

Job Description Summary

Raymond James is seeking a highly skilled Mass Account Transfers Operations Consultant to lead and coordinate large-scale account transition initiatives that support acquisitions, business conversions, and strategic onboarding projects across the firm. This role serves as the operational lead for complex account transfer programs, partnering closely with Private Client Group leadership, Operations, Technology, Compliance, Risk, and external stakeholders to ensure seamless execution and exceptional advisor and client experience.

Job Description

Key Responsibilities

• Lead large-scale mass account transfer initiatives related to acquisitions, advisor transitions, business conversions, and onboarding programs.
• Serve as the primary operational point of contact throughout the conversion lifecycle, partnering with internal stakeholders and external organizations.
• Manage multiple concurrent projects, coordinating activities across Operations, Technology, Compliance, Legal, Risk, Service, and business leadership teams.
• Facilitate and lead recurring project meetings, provide status updates, identify risks, and drive timely issue resolution.
• Develop and execute project plans, timelines, communication strategies, and implementation activities to ensure successful outcomes.
• Build strong partnerships with Private Client Group leaders, advisors, and business stakeholders to support transition objectives.
• Analyze complex operational challenges and identify solutions that balance business needs, operational requirements, and regulatory considerations.
• Influence stakeholders across multiple departments to ensure alignment, accountability, and execution against project milestones.
• Monitor project progress and proactively address obstacles, dependencies, and resource needs.
• Create and deliver communications tailored to various audiences, including senior leadership, advisors, operational teams, and external partners.
• Drive operational excellence while maintaining a strong focus on service quality, risk mitigation, and client experience.

Qualifications

• Bachelor’s degree in related field (Business, Finance, Accounting) preferred OR equivalent combination of education, training, and experience.
• Significant experience in financial services operations, brokerage operations, wealth management operations, or related areas.
• Experience supporting account transitions, conversions, acquisitions, advisor onboarding, or large-scale operational initiatives.
• Demonstrated project management and cross-functional leadership experience.
• Strong understanding of operational processes, controls, and regulatory considerations within financial services.
• Exceptional written and verbal communication skills with the ability to influence diverse stakeholder groups.
• Proven ability to take ownership, drive accountability, and deliver results in a fast-paced environment.
• Strong analytical and problem-solving skills with the ability to identify root causes and implement effective solutions.

Knowledge, Skills & Abilities

• Strong operational and technical knowledge within financial services.
• Ability to navigate ambiguity and manage complex projects with multiple stakeholders.
• Excellent relationship management and consulting skills.
• Ability to influence outcomes without direct authority.
• Strong organizational skills with attention to detail and follow-through.
• Demonstrated ability to “connect the dots” across teams and identify the right partners to achieve business objectives.
• Advanced client service orientation and commitment to delivering high-quality results.
• Ability to independently manage priorities while maintaining a strategic perspective.

Preferred

• Experience with mass account transfers, business conversions, acquisition integrations, or transition management.
• Experience partnering with technology, compliance, risk, and business leadership teams on enterprise initiatives.
• Project management certification or formal project leadership experience.

Licenses & Certifications

• Securities Industry Essentials (SIE) highly preferred
• Series 99 highly preferred

Education

Bachelor’s: Accounting, Bachelor’s: Business Administration, Bachelor’s: Finance, High School (HS) (Required)

Work Experience

General Experience - 6 to 10 years

Certifications

s99 - Operations Professional Examination - Financial Industry Regulatory Authority (FINRA), Securities Industry Essentials Exam (SIE) - Financial Industry Regulatory Authority (FINRA)

Travel

Less than 25%

Workstyle

Hybrid

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm’s core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

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