Mass Account Transfers Operations Consultant

100 Raymond James & Associates, Inc.; Saint Petersburg (FL); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Raymond James is seeking an Operations Consultant in Saint Petersburg, FL, to lead mass account transfer conversions and drive critical departmental initiatives. You will manage cross-functional project plans, mitigate risks, and coordinate stakeholders across Operations, Technology, Compliance, Risk, Finance, and business teams to ensure successful conversions and onboarding outcomes.

The role requires strong project management, regulatory awareness, and the ability to navigate ambiguity in a

Qualifications

• Bachelor's degree in Business, Finance, Operations Management, or related field.
• 6–10 years of general experience in financial services operations or related area.
• Experience leading complex operational initiatives involving multiple stakeholders.
• Familiarity with account transfers and advisor onboarding.
• Strong project management and organizational skills.

Responsibilities

• Lead mass account transfer conversions and department initiatives.
• Manage project plans, timelines, milestones, dependencies, risks, and deliverables to support successful execution.
• Coordinate activities across Operations, Technology, Compliance, Risk, Finance, and business teams to support business objectives.
• Serve as trusted operational consultant to business partners by identifying risks, assessing impacts, evaluating alternatives, and recommending solutions.
• Provide subject matter expertise related to account transfers, onboarding processes, operational workflows, and service delivery considerations.
• Facilitate meetings, working sessions, and stakeholder discussions to drive alignment, decision-making, and issue resolution.
• Partner with internal and external stakeholders to ensure operational readiness and seamless execution of conversion activities.
• Monitor project progress and operational performance, proactively identifying and addressing risks, issues, and roadblocks.
• Support regulatory, compliance, and risk management requirements throughout the conversion lifecycle.
• Develop and maintain reporting, presentations, and executive updates regarding project status, key decisions, and operational readiness.
• Identify opportunities to improve operational efficiency, scalability, controls, and client experience throughout conversion and onboarding activities.
• Coordinate multiple concurrent initiatives while balancing competing priorities and deadlines.
• Build strong working relationships and influence outcomes across a broad range of stakeholders.
• Ensure a high level of service and support for advisors, clients, and business partners throughout the conversion process.

Skills

Financial services ops

Wealth management ops

Project management

Stakeholder management

Regulatory awareness

Risk assessment

MS Office (Excel/PowerPoint/Word)

Communication skills

Ambiguity navigation

Education

Bachelor's in Business/Finance/Operations

Bachelor’s: Accounting

Bachelor’s: Business Administration

Bachelor’s: Finance

High School (HS) (Required)

Job description

Job Description Summary

The Operations Consultant leads mass account transfer conversions and department initiatives, serving as the primary project manager responsible for planning, execution, stakeholder coordination, and delivery of successful outcomes. The consultant applies operational expertise, critical thinking, and project management skills to identify risks, evaluate solutions, coordinate activities across multiple stakeholder groups, and deliver successful results. This role requires the ability to navigate ambiguity, influence without direct authority, and manage multiple priorities in a fast-paced environment.

Job Description Essential Duties & Responsibilities

• Lead mass account transfer conversions and other department initiatives.


• Manage project plans, timelines, milestones, dependencies, risks, and deliverables to support successful execution.


• Coordinate activities across Operations, Technology, Compliance, Risk, Finance, and business teams to support business objectives.


• Serve as a trusted operational consultant to business partners by identifying risks, assessing impacts, evaluating alternatives, and recommending solutions.


• Provide subject matter expertise related to account transfers, onboarding processes, operational workflows, and service delivery considerations.


• Facilitate meetings, working sessions, and stakeholder discussions to drive alignment, decision-making, and issue resolution.


• Partner with internal and external stakeholders to ensure operational readiness and seamless execution of conversion activities.


• Monitor project progress and operational performance, proactively identifying and addressing risks, issues, and roadblocks.


• Support regulatory, compliance, and risk management requirements throughout the conversion lifecycle.


• Develop and maintain reporting, presentations, and executive updates regarding project status, key decisions, and operational readiness.


• Identify opportunities to improve operational efficiency, scalability, controls, and client experience throughout conversion and onboarding activities.


• Coordinate multiple concurrent initiatives while balancing competing priorities and deadlines.


• Build strong working relationships and influence outcomes across a broad range of stakeholders.


• Ensure a high level of service and support for advisors, clients, and business partners throughout the conversion process.

Knowledge, Skills & Abilities

• Strong understanding of financial services operations, brokerage operations, wealth management operations, or related business functions.


• Demonstrated ability to lead complex operational initiatives involving multiple stakeholders and business units.


• Experience supporting advisor conversions, onboarding activities, acquisitions, integrations, or operational change initiatives.


• Knowledge of account transfer processes, advisor onboarding, or wealth management operations.


• Ability to identify operational issues, evaluate alternatives, and implement effective solutions in a regulated environment.


• Strong project management and organizational skills, including the ability to manage multiple priorities simultaneously.


• Excellent analytical, problem-solving, and critical-thinking capabilities.


• Strong verbal, written, and presentation communication skills.


• Ability to effectively communicate with frontline associates, business leaders, and executive stakeholders.


• Strong relationship management and stakeholder engagement skills.


• Ability to navigate ambiguity and drive results in a dynamic environment.


• Advanced proficiency with Microsoft Office applications, including Excel, PowerPoint, and Word.


• Ability to connect information across multiple workstreams and translate complex concepts into actionable plans.

Education

• Bachelor's degree in Business, Finance, Operations Management, or a related field, or an equivalent combination of education and experience.


• Bachelor’s: Accounting


• Bachelor’s: Business Administration


• Bachelor’s: Finance


• High School (HS) (Required)

Licenses & Certifications

• Securities Industry Essentials (SIE) highly preferred.


• Series 99 highly preferred.

Work Experience

• General Experience - 6 to 10 years


• Certifications s99 - Operations Professional Examination - Financial Industry Regulatory Authority (FINRA), Securities Industry Essentials Exam (SIE) - Financial Industry Regulatory Authority (FINRA)

Workstyle & Travel

• Hybrid


• Travel Less than 25%

Compensation

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions.

Benefits

This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.

Raymond James Culture

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

• Grow professionally and inspire others to do the same


• Work with and through others to achieve desired outcomes


• Make prompt, pragmatic choices and act with the client in mind


• Take ownership and hold themselves and others accountable for delivering results that matter


• Contribute to the continuous evolution of the firm

The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

Raymond James is a diversified financial services company providing wealth management, capital markets, asset management, banking and other services to individuals, corporations and municipalities. Founded in 1962 in St. Petersburg, Florida, rather than on Wall Street, we have always embraced being a different kind of financial services firm. Today, Raymond James has locations and subsidiaries across the United States, Canada, the United Kingdom and Germany, and is listed on the New York Stock Exchange under the symbol RJF.

Thanks for your interest in working with Raymond James. While we might not have the perfect role for you today, we'd love to keep in touch. Join our Talent Network to stay up to date on career opportunities that may be a good fit for you. Our business is deeply focused on people and their financial well-being. We're committed to helping individuals, corporations and institutions achieve their goals, while also supporting successful professionals and helping our communities prosper. We believe doing well and doing good aren't mutually exclusive. As an established but ever-evolving company, you can start – or continue – growing your career here. We invest in you with wide-ranging benefits and the support of leaders and colleagues who care. From development opportunities and enriching networking groups to prioritizing diversity, inclusion and the power of different perspectives, Raymond James is where good people grow. Our people-first culture is outlined in our Culture Blueprint. Check it out to see why many choose to work at Raymond James – and why they stay.