Maryville Assistant Site Leader

Champion Xpress Carwash; Maryville (MO); On-site; USD 23,000 - 25,000; Full time

Job summary

Champion Xpress Carwash in Maryville, MO is seeking an Assistant Site Leader to support daily operations, help achieve sales and profit goals, and coach staff while upholding brand standards.

You will work with the Site Leader to ensure safety, quality, and customer service, manage shifts, monitor performance, and drive memberships and loyalty programs. This is a full-time role requiring outdoor work and weekend availability.

Qualifications

• Excellent organizational and time management skills.
• Excellent verbal and written communication skills.

Responsibilities

• Oversee the operation of the car wash with the Site Leader.
• Ensure company policies and safety procedures are followed daily.
• Coach, train, and develop staff as needed.
• Deliver high levels of customer service to guests and teammates.
• Lead the team in the Site Leader's absence.
• Drive sales, memberships, and loyalty program participation.
• Maintain a clean, safe site and ensure equipment reliability.
• Follow all procedures, operations, and safety guidelines.

Skills

Organizational skills

Verbal and written communication

Education

High school diploma or equivalent

Job description

Job Details

Job Location: MOMAMA - Maryville, MO 64468Position Type: Full TimeSalary Range: $17.00 - $18.00 HourlyJob Shift: AnyJob Category: Management

Assistant Site Leader is responsible for assisting the Site Leader with day-to-day operations of the business, attaining sales/profit goals, training, and sustaining staff while maintaining company values, policies, culture, and brand standards at all times. Assistant Site Leaders use their leadership and adherence to company principles, values, and policies to deliver high levels of customer service.

Responsibilities

• Work directly with the Site leader to oversee the operation of the car wash.
• Ensure company policies and safety procedures are adhered to in carrying out given tasks daily
• Assist with the coaching, training, and development of new and existing staff.
• Ensuring the right thing is done at all times for our customers and fellow teammates
• Lead the team in absence of the Site Leader.
• Provide excellent customer service at all times to ensure guest satisfaction.
• Assist in the overall site operations, production, labor, and profitability.
• Follow all procedural, operational, and safety guidelines.
• Maintain a clean and safe site at all times (tunnel, equipment, lot, lobby, restrooms)
• Ensure all equipment and mechanicals are working to their optimum capability.
• Address any equipment or mechanical issue immediately.
• Drive sales, memberships, loyalty programs.
• Respond to/relieve congested areas due to fluctuations in business flow.
• Maintain overall site appearance/equipment /Brand Standards.
• Ensuring the right thing is done at all times for our customers and fellow teammates.

Duties

• Safety Adherence
• Team Presentation
• Site Presentation
• Key Holder
• Cash Handling
• 1 on 1 Coaching
• R.O.Es
• Pre Shift Meetings
• Process Implementation
• Incident Claim Follow Up
• Chemical Inventory Management
• Quality Control
• Tier 2 Mechanical Solutions
• Assistant Site Leader Assessments

QualificationsSkills and Education Requirements

• Excellent organizational and time management skills.
• High school diploma or equivalent preferred.
• Related management experience preferred
• Excellent verbal and written communication skills.

Physical Job Requirements

• Ability to work outdoors in all weather conditions and seasons
• Is willing to work a minimum of 45 hours per week including weekends and holidays
• Be on your feet for extended periods of time
• Physically able to bend, stoop, squat, kneel, reach, step to perform job duties
• Ability to carry up to 40 pounds short distances
• Alert and able to maneuver around moving vehicles and equipment