Assistant Site Leader

Champxpress; Northern (KY); Hybrid; USD 23,000 - 25,000; Full time

Job summary

Champxpress in Espanola, NM is seeking an Assistant Site Leader to help run daily operations, train staff, and drive sales and guest satisfaction. You will work with the Site Leader to meet profit goals while upholding company values and brand standards in a fast-paced car wash environment.

The role requires strong organizational skills, a high school diploma or equivalent, and prior management experience. You will lead a team during shifts, enforce safety procedures, and ensure excellent

Qualifications

• Excellent organizational and time management skills.
• High school diploma or equivalent preferred.
• Related management experience preferred
• Excellent verbal and written communication skills.

Responsibilities

• Oversee operation of the car wash with Site Leader.
• Ensure policies and safety procedures are followed daily.
• Coach, train, and develop staff.
• Lead the team in the Site Leader's absence.
• Provide excellent customer service to guests.
• Assist in site operations, labor and profitability.
• Follow all guidelines and maintain equipment.
• Maintain clean, safe site and brand standards.
• Address equipment or mechanical issues promptly.
• Drive sales, memberships, and loyalty programs.
• Respond to congestion and ensure smooth flow.

Skills

Organizational skills

Time management

Verbal and written communication

Leadership

Education

High school diploma or equivalent

Job description

Job Details

Job Location: NMESRI - Espanola, NM 87532, Position Type: Full Time, Salary Range: $17.00 - $18.00 Hourly, Job Shift: Any, Job Category: Management, Assistant Site Leader is responsible for assisting the Site Leader with day-to-day operations of the business, attaining sales/profit goals, training, and sustaining staff while maintaining company values, policies, culture, and brand standards at all times. Assistant Site Leaders use their leadership and adherence to company principles, values, and policies to deliver high levels of customer service.

Responsibilities

• Work directly with the Site leader to oversee the operation of the car wash.
• Ensure company policies and safety procedures are adhered to in carrying out given tasks daily
• Assist with the coaching, training, and development of new and existing staff.
• Ensuring the right thing is done at all times for our customers and fellow teammates
• Lead the team in absence of the Site Leader.
• Provide excellent customer service at all times to ensure guest satisfaction.
• Assist in the overall site operations, production, labor, and profitability.
• Follow all procedural, operational, and safety guidelines.
• Maintain a clean and safe site at all times (tunnel, equipment, lot, lobby, restrooms)
• Ensure all equipment and mechanicals are working to their optimum capability.
• Address any equipment or mechanical issue immediately.
• Drive sales, memberships, loyalty programs.
• Respond to/relieve congested areas due to fluctuations in business flow.
• Maintain overall site appearance/equipment /Brand Standards.
• Ensuring the right thing is done at all times for our customers and fellow teammates.

Duties

• Safety Adherence
• Team Presentation
• Site Presentation
• Key Holder
• Cash Handling
• 1 on 1 Coaching
• R.O.Es
• Pre Shift Meetings
• Process Implementation
• Incident Claim Follow Up
• Chemical Inventory Management
• Quality Control
• Tier 2 Mechanical Solutions
• Assistant Site Leader Assessments

Qualifications: Skills and Education Requirements

• Excellent organizational and time management skills.
• High school diploma or equivalent preferred.
• Related management experience preferred
• Excellent verbal and written communication skills.

Physical Job Requirements

• Ability to work outdoors in all weather conditions and seasons
• Is willing to work a minimum of 40 hours per week including weekends and holidays
• Be on your feet for extended periods of time
• Physically able to bend, stoop, squat, kneel, reach, step to perform job duties
• Ability to carry up to 40 pounds short distances
• Alert and able to maneuver around moving vehicles and equipment