Taos Assistant Site Leader

Champion Xpress Car Wash; Taos (NM); On-site; USD 25,000 - 26,000; Full time

Job summary

Champion Xpress Car Wash in Taos, NM is seeking an Assistant Site Leader to support daily operations, lead staff, and ensure top customer service. You will assist the Site Leader in achieving sales and profit goals while upholding company values, policies and brand standards.

The role requires strong organizational and communication skills, and a willingness to work a minimum of 45 hours per week, including weekends and holidays. Outdoor work in all weather is expected.

Qualifications

• High school diploma or equivalent preferred.
• Excellent verbal and written communication skills.
• Related management experience preferred.

Responsibilities

• Oversee operation of the car wash with Site Leader.
• Ensure safety procedures are followed daily.
• Assist with coaching, training and development of staff.
• Provide excellent customer service to guests at all times.
• Lead the team in Site Leader's absence.
• Help manage sales, labor and profitability.
• Address equipment and safety issues promptly.
• Maintain a clean site and brand standards.
• Support drive of memberships and loyalty programs.

Skills

Organizational skills

Time management

Verbal communication

Written communication

Education

High school diploma or equivalent

Job description

Job DetailsJob Location: NMTAPP - SUR TAOS, NM 87571Position Type: Full TimeSalary Range: $18.00 - $19.00 HourlyJob Shift: AnyJob Category: ManagementAssistant Site Leader is responsible for assisting the Site Leader with day-to-day operations of the business, attaining sales/profit goals, training, and sustaining staff while maintaining company values, policies, culture, and brand standards at all times. Assistant Site Leaders use their leadership and adherence to company principles, values, and policies to deliver high levels of customer service.

Responsibilities

• Work directly with the Site leader to oversee the operation of the car wash.
• Ensure company policies and safety procedures are adhered to in carrying out given tasks daily
• Assist with the coaching, training, and development of new and existing staff.
• Ensuring the right thing is done at all times for our customers and fellow teammates
• Lead the team in absence of the Site Leader.
• Provide excellent customer service at all times to ensure guest satisfaction.
• Assist in the overall site operations, production, labor, and profitability.
• Follow all procedural, operational, and safety guidelines.
• Maintain a clean and safe site at all times (tunnel, equipment, lot, lobby, restrooms)
• Ensure all equipment and mechanicals are working to their optimum capability.
• Address any equipment or mechanical issue immediately.
• Drive sales, memberships, loyalty programs.
• Respond to/relieve congested areas due to fluctuations in business flow.
• Maintain overall site appearance/equipment /Brand Standards.
• Ensuring the right thing is done at all times for our customers and fellow teammates.

Duties

• Safety Adherence
• Team Presentation
• Site Presentation
• Key Holder
• Cash Handling
• 1 on 1 Coaching
• R.O.Es
• Pre Shift Meetings
• Process Implementation
• Incident Claim Follow Up
• Chemical Inventory Management
• Quality Control
• Tier 2 Mechanical Solutions
• Assistant Site Leader Assessments

QualificationsSkills and Education Requirements

• Excellent organizational and time management skills.
• High school diploma or equivalent preferred.
• Related management experience preferred
• Excellent verbal and written communication skills.

Physical Job Requirements

• Ability to work outdoors in all weather conditions and seasons
• Is willing to work a minimum of 45 hours per week including weekends and holidays
• Be on your feet for extended periods of time
• Physically able to bend, stoop, squat, kneel, reach, step to perform job duties
• Ability to carry up to 40 pounds short distances
• Alert and able to maneuver around moving vehicles and equipment