Marriott Chicago Midway - Front Desk Agent

Aimbridge Hospitality; Chicago (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Daily Pay

Medical/Dental/Vision

Disability Insurance

Life Insurance

Paid Time Off

Employee Assistance

401k

Job summary

Chicago Marriott Midway seeks a Front Desk Agent to greet guests, manage check-ins/outs, and handle requests with warmth. You will be the face of the hotel, ensuring a smooth, inviting experience and accurate reservations.

Ideal candidates have a high school diploma or equivalent, familiarity with hotel software and Microsoft Office, and a passion for guest service. This full-time role offers competitive benefits after a waiting period.

Qualifications

• High school diploma or equivalent required.
• Familiarity with hotel management software and Microsoft Office preferred.

Responsibilities

• Guest Service Superstar: you provide warm, top-tier service to guests.
• Communication Champ: you relay messages clearly and coordinate with team.
• Quick-Thinking Problem Solver: you handle issues promptly to ensure guest satisfaction.
• Multitasking Marvel: you manage reservations, check-ins/check-outs, and guest details efficiently.

Skills

Guest service

Communication

Multitasking

Problem solving

Education

High school diploma

Tools

Hotel software

Microsoft Office

Job description

Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Elevate your travel experience at Chicago Marriott Midway. Named a 2020 AAA Inspector’s Best of Housekeeping hotel, our innovative hotel near Chicago Midway Airport offers sophisticated comforts and social opportunities. Recharge in our stylish guest rooms featuring pillow top mattresses and spacious workstations with ergonomic seating. Enjoy concierge lounge access in select rooms and suites. Start your day at our onsite Starbucks® and enjoy satisfying meals at Copper Fox. Maintain your active lifestyle at our indoor pool and 24/7 fitness center. During your stay, enjoy easy access to attractions like Downtown Chicago, SeatGeek Stadium, and Brookfield Zoo. Our hotel also offers dynamic, stylish event spaces for your next business meeting or wedding. Simplify group travel with our free airport shuttle. Whether you\'re in town for business or pleasure, travel brilliantly at Chicago Marriott Midway.