Marketplace Operations Manager / Customer Success Manager (Fully Remote)

Jobgether; United States; À distance; USD 55 000 - 90 000; Plein temps

Résumé du poste

Jobgether, a nationwide marketplace connecting residents with event hosts and service providers in multifamily housing, seeks an operations professional to oversee daily marketplace operations and customer success. You will coordinate providers, manage quality control, and drive customer activation and retention, with a focus on timely bookings and measurable impact.

This role offers flexible remote work and opportunities for professional growth.

Qualifications

• One year in operations, customer success, or similar role.
• Strong communication, organization, and ownership mindset.

Responsabilités

• Oversee daily marketplace operations and customer success to ensure timely bookings.
• Combine provider coordination, quality control, and customer activation.

Connaissances

Communication

Organization

Ownership mindset

Description du poste

• Oversee daily marketplace operations and customer success to ensure timely bookings.
• Combine provider coordination, quality control, and customer activation.

Key Responsibilities:

• Monitor requests and follow up with providers until resolution.
• Resolve issues, coordinate bookings, and drive customer retention.

Requirements:

• One year in operations, customer success, or similar role.
• Strong communication, organization, and ownership mindset.
• Flexible remote work and direct business impact.
• Professional growth and travel opportunities.

Jobgether

They operate a nationwide marketplace connecting residents with event hosts and service providers in multifamily housing. As a fast-paced startup, they focus on improving resident engagement and retention through a mission-driven, collaborative culture.