Marketing Project Coordinator

Forthea; Houston (TX); On-site; USD 52,000 - 75,000; Full time

Job summary

Forthea is seeking an Account Manager in Houston with 1–2 years of relevant experience to strengthen client partnerships and drive account growth. This role focuses on coordinating campaigns, communicating strategy, and delivering measurable results for B2B and B2C clients.

You will collaborate with account services and production teams, review performance metrics, and contribute to renewals and upsell opportunities. A strong client-service record is essential.

Qualifications

• Bachelor's degree required.
• 1–2+ years in account management, project management, or relationship management.
• Proven client service track record delivering results.
• Experience writing, presenting and executing communications, marketing plans.
• Field-of-Expertise: Marketing, Advertising, PR, Communications, or similar.
• Microsoft Word/Excel/Outlook/PowerPoint proficiency.

Responsibilities

• Meet with account services teams to review success status.
• Meet with client to review progress, strategy and needs.
• Monitor accounts for trouble spots and identify improvements.
• Support leadership with research and information gathering.
• Act as liaison between client and production team to ensure success.
• Review performance and propose upsell opportunities.
• Assist with renewals by tracking dates and preparing talking points.
• Help write proposals for new services and upgrades.

Skills

Account Management

Client Relations

Project Coordination

Communication

Education

Bachelor's Degree

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Job description

Company Description

Forthea is an award-winning digital marketing agency that improves lead generation for clients by focusing on superior data analytics and creative executions that produce measurable results. Forthea's rock-solid commitment to core values and sustained business excellence has led to successful partnerships with a variety of B2B and B2C clients around the world. Forthea was founded in 2006 in Houston, where it maintains its U.S. corporate headquarters.

Forthea has been recognized as one of the best places to work in Houston, one of the fastest-growing companies in Houston, and one of the largest Houston-area advertising agencies. Forthea President Christopher Pappas has been recognized as one of Houston's top young business leaders.

Core Responsibilities

• Periodic meetings with account services teams to review success status.
• Periodic meetings with Client to review overall progress, strategy, satisfaction and any new needs.
• Stay abreast of all current agency accounts for reference in new business presentations.
• Assist agency leadership with research, and information gathering.
• Serve as liaison between client and production team, working closely with production team leads to ensure success.
• Constant review accounts for trouble-spots, trying to improve what may seem to be satisfactory situations.
• Periodically review client's primary performance metrics and meet with production team to ensure success.
• Review account performance and present suggestions and proposals for up-sells.
• Support the Account Lead on renewals by tracking renewal dates, pulling performance results, and preparing talking points for ongoing products and services.
• Help write proposals for new services, add-ons, and upgrades, working with the Account Lead and production teams to gather details and scope. Assist with revisions and contract paperwork as needed.
• Proactively monitor and report on client success to internal teams.

Qualifications

• Minimum Education: Bachelor's Degree from 4-year, accredited college.
• Minimum Experience: 1-2+ years' experience in an account management, project management or relationship management role, preferably within an online advertising firm, or enterprise technology firm.
• Excellent client and account service record; track record of accomplishing successful results for clients.
• Experience with writing, presenting and executing effective communications, media or interactive marketing plans.
• Minimum Field-of-Expertise: Marketing, Advertising, PR, Communications, Consulting or similar.
• Minimum Computer Experience: Knowledge of Microsoft Word, Excel, Outlook and PowerPoint.