Marketing Programs & CSC Coordinator

Replacement Auto Parts Inc; Little Rock (AR); On-site; USD 42,000 - 52,000; Full time

Job summary

Replacement Auto Parts Inc. is seeking a Marketing Programs & CSC Administrator in Little Rock, AR to support the Marketing Department and the Certified Service Center program. The role blends marketing with program administration, handling CSC processing, promotions, reporting, and vendor coordination.

The ideal candidate is organized, data-savvy, and comfortable communicating with customers and vendors, capable of managing multiple projects and advancing programs from start to finish.

Qualifications

• Strong organizational skills and attention to detail.
• Ability to manage multiple projects and deadlines.
• Excellent written and verbal communication.
• Proficient in Excel, Word, PowerPoint, Outlook.
• Experience with marketing programs or administration a plus.
• Automotive industry experience helpful but not required.

Responsibilities

• Coordinate day-to-day administration of the CSC program.
• Process CSC applications, reimbursements, invoices, and related docs.
• Respond to CSC and customer questions by phone and email.
• Assist with quarterly marketing promotions and contests.
• Maintain spreadsheets, databases, and program results.
• Coordinate gift cards, incentives, and fulfillment.
• Prepare routine marketing communications and PowerPoint presentations.
• Assist with vendor reimbursements and program billing.
• Coordinate website updates and promotional pages.
• Provide event registration support for company events.
• Review invoices and payment requests.
• Collaborate with Marketing, Sales, Accounting, vendors, stores, and other departments.
• Provide general administrative support to Marketing.

Skills

Organizational skills

Project management

Communication skills

Microsoft Office Suite

Data & spreadsheet proficiency

Customer service

Team collaboration

Education

Bachelor's degree or equivalent

Tools

Excel

Word

PowerPoint

Outlook

Job description

We are seeking an organized, detail-oriented Marketing Programs & CSC Administrator to support our Marketing Department and Certified Service Center (CSC) program.

This position combines marketing with program administration and is ideal for someone who enjoys managing multiple projects, working with data and spreadsheets, communicating with customers and vendors, and keeping programs organized from start to finish.

Key Responsibilities

• Coordinate day-to-day administration of the Certified Service Center (CSC) program.


• Process CSC applications, reimbursements, rebates, credits, invoices, and related program documentation.


• Respond to CSC and customer questions by phone and email.


• Assist with quarterly marketing promotions, sales contests, Counterperson Programs, Power Plays, QMAP, and other customer programs.


• Maintain spreadsheets, databases, program results, and supporting documentation.


• Coordinate gift cards, promotional incentives, prizes, and program fulfillment.


• Prepare routine marketing communications, letters, reports, and PowerPoint presentations.


• Assist with vendor reimbursement requests, marketing support documentation, and program billing.


• Coordinate routine website and promotional page updates.


• Assist with registration and administrative support for company events, contests, golf tournaments, car shows, and conferences.


• Review and process applicable invoices and payment requests.


• Work closely with Marketing, Sales, Accounting, vendors, stores, and other departments to ensure programs are completed accurately and on time.


• Provide general administrative and project support to the Marketing Department as needed.

Qualifications

• Strong organizational skills and attention to detail.


• Ability to manage multiple projects, deadlines, and recurring responsibilities.


• Strong written and verbal communication skills.


• Proficiency in Microsoft Excel, Word, PowerPoint, Outlook, and other standard office applications.


• Comfortable working with spreadsheets, reports, invoices, and financial documentation.


• Ability to communicate professionally with customers, vendors, stores, and internal departments.


• Strong problem-solving and follow-through skills.


• Previous experience in marketing, program coordination, customer service, administration, or a related field preferred.


• Automotive industry experience is helpful but not required.

What We're Looking For

The ideal candidate is dependable, organized, proactive, and comfortable working in a fast-paced environment. This person should enjoy supporting a team while also taking responsibility for recurring programs and administrative processes.

• The ability to prioritize, meet deadlines, maintain accurate records, and follow projects through completion will be important for success in this role.