Marketing Procurement & Operations Manager

Fernway; New York (NY); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Generous annual leave: 13 paid public/

Up to 3 weeks PTO for hourly and salar

Company-sponsored health coverage

401(k) with match and life insurance

Discounted pet insurance and gym

Job summary

Fernway seeks a Marketing Procurement & Operations Manager to own the marketing merchandise supply chain, coordinating supplier sourcing, budgeting, and logistics to deliver products on time and within budget. This role drives operational excellence across planning, vendor management, and cross-functional collaboration within the Marketing team.

You will manage the end-to-end lifecycle of marketing merchandise, build scalable procurement systems, and partner with Operations and Field Marketing

Qualifications

• 4+ years in managing supply chain, international ordering, vendor relations, and operational process.
• Advanced proficiency in Microsoft Excel and/or Google Sheets.
• Strong analytical and mathematical aptitude with exceptional attention to detail.
• Expert proficiency in project management platforms, with the ability to quickly adapt to and effectively manage workflows in ClickUp.
• Experience in Adobe Creative Suite, CapCut, Canva and Wordpress a plus.
• Proven success managing cross-functional campaigns from concept through execution.
• Excellent project management skills and ability to work in a fast-paced, collaborative environment.
• Strong time-management skills.
• Highly approachable & friendly personality.
• A high degree of integrity and ethical conduct at all times.
• Must pass a background check in accordance with all applicable federal and state laws.

Responsibilities

• Develop and maintain a network of domestic and international suppliers.
• Identify new manufacturers and vendors for promotional merchandise, apparel, retail displays, fixtures, and other commercial goods.
• Continuously evaluate existing suppliers to improve pricing, quality, reliability, and production capabilities.
• Manage supplier negotiations, quotes, purchase orders, production timelines, and freight.
• Oversee inventory planning, replenishment, and distribution of recurring commercial goods.
• Build scalable systems for tracking procurement, inventory, vendor performance, and spending.
• Partner with Marketing, Commercial, and Operations to anticipate upcoming merchandise requirements.
• Own Fernway’s end-to-end marketing merchandise supply chain, ensuring promotional products, apparel, retail displays, fixtures, event materials, and branded assets are delivered accurately, on time, and within budget.
• Source and manage domestic and international manufacturing partners for marketing merchandise and promotional materials.
• Manage the complete merchandise lifecycle, including supplier sourcing, quotations, budgeting, purchase orders, production schedules, approvals, payment tracking, freight coordination, shipping, and final delivery.
• Partner with Operations, Commercial Directors, and Field Marketing Managers to coordinate distribution across all markets while ensuring each team has the information and resources needed for successful execution.
• Continuously evaluate suppliers, costs, production quality, and logistics processes to improve efficiency and reliability.
• Support the operational management of Fernway’s continuous marketing planning process, maintaining a rolling 12-14 month planning horizon across global initiatives and state-specific programs.
• Build and maintain detailed project plans, timelines, milestones, dependencies, and execution calendars for all major Marketing initiatives.
• Monitor project progress, identify risks, resolve roadblocks, and proactively communicate status updates to stakeholders and leadership.
• Coordinate cross-functional collaboration between Marketing, Commercial, Operations, Regulatory, Product, Finance, and external partners to ensure projects remain aligned and on schedule.
• Lead recurring planning meetings, project reviews, and execution updates while maintaining clear accountability for deliverables across the organization.
• Continuously improve the systems, workflows, and processes that support Marketing execution across the organization.
• Develop and maintain standardized playbooks, SOPs, templates, checklists, project documentation, and operational resources that create consistency and scalability.
• Identify opportunities to improve efficiency through better planning, automation, communication, documentation, and project management practices.
• Establish repeatable processes that reduce complexity and improve execution across recurring marketing initiatives.

Skills

Supply chain management

Vendor relations

Operations processes

Excel

Google Sheets

Analytical thinking

Cross-functional collaboration

Project management

Time management

Communication

Team coordination

Education

Bachelor’s degree or equivalent

Tools

ClickUp

Adobe Creative Suite

CapCut

Canva

Wordpress

Job description

Marketing Procurement & Operations Manager

Department: Marketing

Employment Type: Full Time

Location: HQ - New York, NY

Compensation: $80,000 - $85,000 / year

Description

The Marketing Procurement & Operations Manager serves as the merchandise backbone of Fernway’s Marketing organization, ensuring the people, projects, merchandise, and processes that support our marketing efforts move efficiently from planning through execution. This role owns the operational management of Fernway’s continuous marketing planning cycle, oversees the end-to-end marketing merchandise supply chain, and leads cross-functional strategic initiatives that improve execution, scalability, and organizational effectiveness across the department.

To thrive on the Fernway Marketing Team, you should enjoy bringing structure and organization to complex projects, take ownership from start to finish, and anticipate what teams need before they ask. You communicate clearly and proactively across departments, operate with a consistent sense of urgency, and pay attention to the details that keep projects moving. You’re equally comfortable solving immediate problems and building better systems and processes that help the team work more effectively over time.

Key Responsibilities

Critical Responsibilities:

• Develop and maintain a network of domestic and international suppliers.
• Identify new manufacturers and vendors for promotional merchandise, apparel, retail displays, fixtures, and other commercial goods.
• Continuously evaluate existing suppliers to improve pricing, quality, reliability, and production capabilities.
• Manage supplier negotiations, quotes, purchase orders, production timelines, and freight.
• Oversee inventory planning, replenishment, and distribution of recurring commercial goods.
• Build scalable systems for tracking procurement, inventory, vendor performance, and spending.
• Partner with Marketing, Commercial, and Operations to anticipate upcoming merchandise requirements.

Marketing Merchandise Supply Chain

• Own Fernway’s end-to-end marketing merchandise supply chain, ensuring promotional products, apparel, retail displays, fixtures, event materials, and branded assets are delivered accurately, on time, and within budget.
• Source and manage domestic and international manufacturing partners for marketing merchandise and promotional materials.
• Manage the complete merchandise lifecycle, including supplier sourcing, quotations, budgeting, purchase orders, production schedules, approvals, payment tracking, freight coordination, shipping, and final delivery.
• Partner with Operations, Commercial Directors, and Field Marketing Managers to coordinate distribution across all markets while ensuring each team has the information and resources needed for successful execution.
• Continuously evaluate suppliers, costs, production quality, and logistics processes to improve efficiency and reliability.

Marketing Planning & Program Management

• Support the operational management of Fernway’s continuous marketing planning process, maintaining a rolling 12-14 month planning horizon across global initiatives and state-specific programs.
• Build and maintain detailed project plans, timelines, milestones, dependencies, and execution calendars for all major Marketing initiatives.
• Monitor project progress, identify risks, resolve roadblocks, and proactively communicate status updates to stakeholders and leadership.
• Coordinate cross-functional collaboration between Marketing, Commercial, Operations, Regulatory, Product, Finance, and external partners to ensure projects remain aligned and on schedule.
• Lead recurring planning meetings, project reviews, and execution updates while maintaining clear accountability for deliverables across the organization.

Operational Excellence

• Continuously improve the systems, workflows, and processes that support Marketing execution across the organization.
• Develop and maintain standardized playbooks, SOPs, templates, checklists, project documentation, and operational resources that create consistency and scalability.
• Identify opportunities to improve efficiency through better planning, automation, communication, documentation, and project management practices.
• Establish repeatable processes that reduce complexity and improve execution across recurring marketing initiatives.

Skills, Knowledge and Expertise

• 4+ years in managing supply chain, international ordering, vendor relations, and operational process.
• Advanced proficiency in Microsoft Excel and/or Google Sheets.
• Strong analytical and mathematical aptitude with exceptional attention to detail.
• Expert proficiency in project management platforms, with the ability to quickly adapt to and effectively manage workflows in ClickUp.
• Experience in Adobe Creative Suite, CapCut, Canva and Wordpress a plus.
• Proven success managing cross-functional campaigns from concept through execution.
• Proficient Experienced and comfortable working Eexceptional project management skills and comfort working in a fast-paced, collaborative environment.
• Strong time-management skills.
• Highly approachable & friendly personality.
• A high degree of integrity and ethical conduct at all times.
• Must pass a background check in accordance with all applicable federal and state laws.

Experience the Fernway Advantage

• Generous annual leave: 13 paid holidays and up to 3 weeks PTO (hourly and salaried staff alike)
• Comprehensive health coverage: company-sponsored health, dental, and vision insurance
• Extra benefits: PSL, FSA, life insurance, 401(k) with match, discounted pet insurance and gym membership