Marketing Procurement & Operations Manager

Fernway; Chelsea (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

Fernway is seeking a Marketing Sourcing, Procurement & Supply Chain Manager to be the merchandise backbone of our Marketing organization, overseeing end-to-end supply chain from planning through execution. You will own the continuous marketing planning cycle, manage supplier networks, budget, and cross-functional programs, and build scalable processes to improve efficiency and impact across the department.

This role requires strong project management, analytical acumen, and the ability to

Qualifications

• 4+ years in managing supply chain, international ordering, vendor relations, and operational processes.
• Advanced proficiency in Microsoft Excel and/or Google Sheets.
• Strong analytical and mathematical aptitude with exceptional attention to detail.
• Expert proficiency in project management platforms; able to adapt workflows in ClickUp.
• Experience with Adobe Creative Suite, CapCut, Canva and Wordpress is a plus.
• Proven success managing cross-functional campaigns from concept through execution.
• Excellent PM skills; comfortable in a fast-paced, collaborative environment.
• Highly approachable and ethical; able to pass background checks.

Responsibilities

• Develop and maintain a network of domestic and international suppliers.
• Identify new manufacturers and vendors for promotional merchandise and related goods.
• Continuously evaluate suppliers to improve pricing, quality, reliability, and production capabilities.
• Manage supplier negotiations, quotes, POs, production timelines, and freight.
• Oversee inventory planning, replenishment, and distribution of recurring goods.
• Build scalable systems for tracking procurement, inventory, vendor performance, and spending.
• Partner with Marketing, Commercial, and Operations to anticipate upcoming merchandise requirements.
• Own Fernway’s end-to-end marketing merchandise supply chain to ensure on-time delivery within budget.
• Source and manage domestic and international manufacturing partners for marketing merchandise.
• Manage the complete merchandise lifecycle: sourcing, budgeting, POs, schedules, approvals, payment tracking, freight, and delivery.
• Coordinate distribution across markets with Ops, Commercial Directors, and Field Marketing Managers.
• Continuously evaluate suppliers, costs, production quality, and logistics processes for efficiency.
• Support the operational management of Fernway’s continuous marketing planning process, with a rolling 12–14 month horizon across global initiatives.
• Build and maintain detailed project plans, timelines, milestones, dependencies, and calendars for major Marketing initiatives.
• Monitor progress, identify risks, resolve roadblocks, and communicate status updates to stakeholders.
• Coordinate cross-functional collaboration across Marketing, Commercial, Operations, Regulatory, Product, Finance, and external partners.
• Lead recurring planning meetings, reviews, and execution updates with clear accountability.

Skills

Supply chain management

Analytical aptitude

Attention to detail

Project management

Cross-functional collaboration

People & stakeholder communication

Tools

Microsoft Excel

Google Sheets

ClickUp

Adobe Creative Suite

CapCut

Canva

Wordpress

Job description

The Marketing Sourcing, Procurement & Supply Chain Manager serves as the merchandise backbone of Fernway’s Marketing organization, ensuring the people, projects, merchandise, and processes that support our marketing efforts move efficiently from planning through execution. This role owns the operational management of Fernway’s continuous marketing planning cycle, oversees the end-to‑end marketing merchandise supply chain, and leads cross‑functional strategic initiatives that improve execution, scalability, and organizational effectiveness across the department.

To thrive on the Fernway Marketing Team, you should enjoy bringing structure and organization to complex projects, take ownership from start to finish, and anticipate what teams need before they ask. You communicate clearly and proactively across departments, operate with a consistent sense of urgency, and pay attention to the details that keep projects moving. You’re equally comfortable solving immediate problems and building better systems and processes that help the team work more effectively over time.

Key Responsibilities

Critical Responsibilities:

• Develop and maintain a network of domestic and international suppliers.
• Identify new manufacturers and vendors for promotional merchandise, apparel, retail displays, fixtures, and other commercial goods.
• Continuously evaluate existing suppliers to improve pricing, quality, reliability, and production capabilities.
• Manage supplier negotiations, quotes, purchase orders, production timelines, and freight.
• Oversee inventory planning, replenishment, and distribution of recurring commercial goods.
• Build scalable systems for tracking procurement, inventory, vendor performance, and spending.
• Partner with Marketing, Commercial, and Operations to anticipate upcoming merchandise requirements.

Marketing Merchandise Supply Chain

• Own Fernway’s end-to‑end marketing merchandise supply chain, ensuring promotional products, apparel, retail displays, fixtures, event materials, and branded assets are delivered accurately, on time, and within budget.
• Source and manage domestic and international manufacturing partners for marketing merchandise and promotional materials.
• Manage the complete merchandise lifecycle, including supplier sourcing, quotations, budgeting, purchase orders, production schedules, approvals, payment tracking, freight coordination, shipping, and final delivery.
• Partner with Operations, Commercial Directors, and Field Marketing Managers to coordinate distribution across all markets while ensuring each team has the information and resources needed for successful execution.
• Continuously evaluate suppliers, costs, production quality, and logistics processes to improve efficiency and reliability.

Marketing Planning & Program Management

• Support the operational management of Fernway’s continuous marketing planning process, maintaining a rolling 12-14 month planning horizon across global initiatives and state‑specific programs.
• Build and maintain detailed project plans, timelines, milestones, dependencies, and execution calendars for all major Marketing initiatives.
• Monitor project progress, identify risks, resolve roadblocks, and proactively communicate status updates to stakeholders and leadership.
• Coordinate cross‑functional collaboration between Marketing, Commercial, Operations, Regulatory, Product, Finance, and external partners to ensure projects remain aligned and on schedule.
• Lead recurring planning meetings, project reviews, and execution updates while maintaining clear accountability for deliverables across the organization.

Operational Excellence

• Continuously improve the systems, workflows, and processes that support Marketing execution across the organization.
• Develop and maintain standardized playbooks, SOPs, templates, checklists, project documentation, and operational resources that create consistency and scalability.
• Identify opportunities to improve efficiency through better planning, automation, communication, documentation, and project management practices.
• Establish repeatable processes that reduce complexity and improve execution across recurring marketing initiatives.

Skills, Knowledge and Expertise

• 4+ years in managing supply chain, international ordering, vendor relations, and operational process.
• Advanced proficiency in Microsoft Excel and/or Google Sheets.
• Strong analytical and mathematical aptitude with exceptional attention to detail.
• Expert proficiency in project management platforms, with the ability to quickly adapt to and effectively manage workflows in ClickUp.
• Experience in Adobe Creative Suite, CapCut, Canva and Wordpress a plus.
• Proven success managing cross‑functional campaigns from concept through execution.
• Eexceptional project management skills and comfort working in a fast‑paced, collaborative environment.
• Highly approachable & friendly personality.
• A high degree of integrity and ethical conduct at all times.
• Must pass a background check in accordance with all applicable federal and state laws.