Marketing Operations Specialist: Systems, Invoicing & Analytics

Cushman & Wakefield; Houston (TX); On-site; USD 72,000 - 85,000; Full time

Job summary

Cushman & Wakefield in Houston, TX is seeking a Senior Marketing Specialist, Operations to own day-to-day operational infrastructure for the Property Marketing COE, coordinating systems, vendors, processes, and reporting to support leadership and client meetings.

This role emphasizes operational excellence—driving continuous improvements, managing Asana projects, maintaining SharePoint resources, and producing analytics and presentation materials in a fast-paced, collaborative environment.

Qualifications

• Bachelor's degree in Marketing, Business, Communications, Operations, or a related field preferred.
• 3+ years of marketing operations, business operations, project coordination, or related professional experience.
• Commercial Real Estate and/or property marketing experience preferred, but not required.
• Demonstrated experience managing invoicing, vendor relationships, or financial/administrative workflows.
• Strong working knowledge of Asana or comparable project management platforms, including workflow troubleshooting and optimization.
• Experience managing or maintaining SharePoint sites or similar intranet/content management platforms.
• Strong analytical skills with the ability to build clear, accurate reporting and translate data into actionable insights.
• Excellent organizational and process-management skills with the ability to manage multiple operational workstreams simultaneously.
• Self-motivated and proactive, with a continuous-improvement mindset and comfort identifying and solving process gaps.
• Comfortable working in a fast-paced, deadline-driven environment while managing competing priorities.
• Advanced proficiency in Microsoft Excel and PowerPoint; experience with Power BI or other BI/reporting platforms is a plus.
• Strong written and verbal communication skills, with the ability to work effectively across multiple teams, functions, and levels of an organization.

Responsibilities

• Manage the invoicing process for revenue-generation items within the Property Marketing COE, ensuring accuracy, timeliness, and proper documentation.
• Track outstanding invoices, follow up on approvals, and coordinate with finance, brokerage teams, and internal partners to resolve discrepancies.
• Maintain organized records of billing activity and support reporting on revenue-generation performance for the Director of Property Marketing.
• Identify opportunities to streamline and improve invoicing workflows to reduce errors and turnaround time.
• Serve as a primary point of contact for Asana troubleshooting, helping the team resolve workflow issues, optimize project templates, and maintain consistent use of the platform.
• Monitor team workflows within Asana to identify bottlenecks, inefficiencies, and opportunities to improve project throughput and service delivery.
• Own and maintain the Property Marketing COE's SharePoint site(s), ensuring content, templates, and resources are current, accurate, and easy to navigate.
• Partner with the Director of Property Marketing to evaluate and evolve team processes, tools, and platforms as the COE's needs grow.
• Document and maintain team process and operating guides, ensuring materials reflect current workflows and are easily accessible to the team.
• Support the rollout of new tools, processes, or workflow changes, including training and change-management materials as needed.
• Develop client reporting and analytics materials that translate marketing and operational data into clear, actionable insights.
• Build decks and supporting materials for internal and client-facing meetings, ensuring content is accurate, polished, and on-brand.
• Maintain reporting templates and dashboards to support consistent, efficient reporting across the COE.
• Partner with the Director of Property Marketing on a wide range of operational initiatives that support the effectiveness and scalability of the Property Marketing COE.
• Proactively identify operational gaps, inefficiencies, or risks and recommend practical solutions. Take ownership of operational issues from identification through resolution, coordinating stakeholders and driving next steps as needed
• Support special projects and ad hoc operational needs as they arise, adapting quickly to shifting priorities.
• Maintain a strong understanding of the COE's overall structure, workflows, and priorities to effectively support cross-functional operational needs.

Skills

Asana

SharePoint

Excel

PowerPoint

Power BI

Communication

Analytical skills

Organization

Team collaboration

Education

Bachelor's degree in Marketing, Business, Communications, Operations (or related field)

Tools

Asana

SharePoint

Power BI

Excel

Job description

Cushman & Wakefield in Houston, TX is seeking a Senior Marketing Specialist, Operations to own day-to-day operational infrastructure for the Property Marketing COE, coordinating systems, vendors, processes, and reporting to support leadership and client meetings.

This role emphasizes operational excellence—driving continuous improvements, managing Asana projects, maintaining SharePoint resources, and producing analytics and presentation materials in a fast-paced, collaborative environment.