Marketing Operations Program Manager [AQ-23836]

Aquent; Bentonville (AR); On-site; USD 62,000 - 72,000; Full time

Benefits offered by this job

Subsidized health plans

Vision and dental plans

Retirement plan with company match

Job summary

Aquent is seeking a marketing operations professional to orchestrate campaigns, ensure flawless execution, and connect cross-functional teams across a global e-commerce platform. You will lead intake, streamline workflows, and drive end-to-end marketing programs from product launches to newsletters and webinars, directly impacting seller communications and brand excellence.

Join a fast-paced, high-expectation environment with strong emphasis on quality, timeliness, and stakeholder management

Qualifications

• 5-7+ years of experience in Program Management, Marketing Project Management, or Marketing Operations within a corporate or B2B environment.
• Strong understanding of product marketing, lifecycle marketing workflows, and GTM timelines.
• Proven track record of managing high project volumes in multi-stakeholder matrices.
• Adaptability with fast-paced environments and shifting deadlines.
• Detail-oriented with a knack for catching formatting errors or broken links.

Responsibilities

• Manage the complete lifecycle for Product, Lifecycle, and Event Marketing deliverables, including newsletters, webinar campaigns, and product launches.
• Ensure all marketing assets, graphics, copy, and collateral are delivered on time, within scope, and aligned with brand guidelines.
• Balance workload across team pillars and manage capacity gaps and urgent priority shifts.
• Act as liaison between strategists, channel partners, business stakeholders, and internal creative team.
• Translate complex technical specs into clear, actionable briefs for execution.
• Gather requirements from stakeholders to prevent bottlenecks in the creative process.
• Manage stakeholder expectations and establish operational boundaries for project integrity.
• Oversee day-to-day project management hygiene, create project calculators, and maintain central docs.
• Provide QA to catch spec errors, broken links, or visual inconsistencies before launch.
• Champion cross-functional alignment and seamless communication across distributed teams.

Skills

Program Management

Go-To-Market

Cross-functional leadership

Stakeholder management

Tools

Airtable

Job description

As a key partner, Aquent is seeking exceptional talent to contribute to a dynamic environment, shaping the future of commerce on a global scale. Join a leading force in e-commerce, a platform that empowers millions of sellers and connects them with an immense customer base. This innovative company is revolutionizing how businesses reach consumers, constantly evolving its marketplace offerings to drive growth and expand opportunities.

Are you a marketing operations maestro ready to orchestrate impactful campaigns and ensure flawless execution? We are seeking a strategic, high-energy, and meticulously organized professional to become the linchpin of our client's marketing initiatives. In this pivotal role, you will serve as the essential operational bridge, connecting diverse teams and driving the successful delivery of every brand touchpoint - from critical product announcements to engaging newsletters and webinars. Your expertise will directly influence the client's ability to communicate effectively with its vast seller community, ensuring every message resonates with precision and impact. This is an unparalleled opportunity to directly contribute to the growth and success of sellers on a massive scale, optimizing processes and championing brand excellence across all touchpoints.

You will be at the heart of transforming strategic marketing visions into tangible realities. By leading intake, streamlining cross-functional coordination, and overseeing end-to-end workflows, you will ensure marketing programs are not just delivered, but excel in quality and timeliness.

What You’ll Do

• Manage the complete lifecycle for Product, Lifecycle, and Event Marketing deliverables, including newsletters, webinar campaigns, and product launches.
• Ensure all marketing assets, graphics, copy, and collateral are delivered on time, within scope, and fully aligned with brand guidelines.
• Flexibly jump in across various team pillars to balance workload, cover capacity gaps, and adeptly manage urgent priority shifts.
• Act as the primary liaison between strategists, channel partners, business stakeholders (e.g., Advertising, Seller Success, Go-To-Market, Pricing, Product), and the internal creative team.
• Digest complex technical specifications and skillfully translate them into clear, actionable creative briefs for execution.
• Proactively gather all necessary requirements from stakeholders to eliminate potential bottlenecks before they impact the creative process.
• Confidently manage stakeholder expectations, establish clear operational boundaries, and provide constructive feedback when needed to maintain project integrity.
• Oversee day-to-day project management hygiene, including building project calculators, setting up project boards, and maintaining central documentation for all initiatives.
• Serve as the final line of defense for quality assurance, meticulously catching spec errors, broken links, or visual inconsistencies across all channels prior to launch.
• Champion cross-functional alignment and seamless communication across all distributed teams, fostering a collaborative and cohesive environment.

Must-Have Qualifications

• 5-7+ years of experience in Program Management, Marketing Project Management, or Marketing Operations within a corporate or B2B environment.
• Strong understanding of product marketing, lifecycle marketing workflows (including email segmentation, content personalization, and campaign tracking), and Go-To-Market (GTM) timelines.
• Proven track record of successfully managing high project volumes and navigating complex, multi-stakeholder matrix organizations.
• Exceptional adaptability and composure, with the ability to hit the ground running, thrive in fast-paced environments, and adjust effortlessly to shifting deadlines or last-minute requests.
• Detail-obsessed approach to work, demonstrating exceptional precision in routinely catching small formatting errors or incorrect links before any asset goes live.

Nice-to-Have Qualifications

• Hands-on proficiency with Airtable.

Other Requirements

The target hiring compensation range for this role is $45.00 to $52.00. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands. Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment - one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.