Marketing Operations Manager - Remote

ZipRecruiter; Tacoma (WA); Remote; USD 100,000 - 120,000; Full time

Job summary

A leading company in the healthcare sector is seeking a Marketing Operations Manager to streamline marketing efforts and optimize campaign performance. This full-time remote position requires strong organizational skills, experience in marketing technology, and a passion for data-driven decision-making. The ideal candidate will collaborate with various stakeholders to enhance marketing strategies and ensure successful campaign execution.

Benefits

Medical, Dental, and Vision insurance

401(k) retirement plan with company match

Paid time off (PTO) starting immediately at 15 days per year

Ten paid holidays annually

Qualifications

• 5-10 years of relevant experience, preferably in healthcare.
• Experience with CRM and marketing automation platforms.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage and optimize marketing technology stack.
• Oversee marketing projects from inception to completion.
• Collaborate on planning and executing multi-channel marketing strategies.

Skills

Process Optimization

Communication

Data Interpretation

Project Management

Problem-Solving

Education

Bachelor’s degree or equivalent experience

Tools

Salesforce

Marketo

HubSpot

Microsoft Office

Job description

Job Description

ABOUT SOUND

Headquartered in Tacoma, WA, Sound Physicians is a physician-founded and led, multi-specialty medical group made up of more than 1,000 business colleagues and 4,000 physicians, APPs, CRNAs, and nurses practicing in 400-plus hospitals across 45 states. Founded in 2001, and with specialties in emergency and hospital medicine, critical care, anesthesia, and telemedicine, Sound has a reputation for innovating and leading through an ever-changing healthcare landscape — with patients at the center of the universe.

Sound Physicians offers a competitive benefits package including:

• Medical, Dental, and Vision insurance
• Health care and dependent care flexible spending accounts
• 401(k) retirement plan with company match
• Paid time off (PTO) starting immediately at 15 days per year
• Ten paid holidays annually

ABOUT THE ROLE

The Marketing Operations Manager will streamline marketing efforts, improve processes, and ensure successful campaign execution. Ideal candidates are highly organized, strong communicators, analytical, and passionate about marketing performance optimization.

This role involves managing marketing tools, systems, data, reporting, and cross-functional coordination to support efficient marketing campaigns. The manager will collaborate closely with marketing, sales, and other stakeholders to optimize marketing programs, utilize data for decision-making, and enhance overall performance.

THE DETAILS

This is a full-time, remote position with occasional travel (1-2 times per year).

ESSENTIAL DUTIES AND RESPONSIBILITIES

Marketing Technology & Systems Management

• Manage and optimize marketing technology stack (email platforms, automation tools).
• Ensure tool integration and alignment with marketing and sales goals.
• Maintain marketing automation best practices, including data hygiene and segmentation.
• Manage prospect database for marketing, including organization, segmentation, and data quality.
• Troubleshoot technical issues related to marketing campaigns and tools.

Campaign Execution and Process Improvement

• Collaborate on planning, executing, and optimizing multi-channel marketing strategies.
• Build and launch email and nurture campaigns via automation.
• Manage end-to-end email campaign processes.
• Implement A/B testing and other experiments for campaign refinement.
• Streamline marketing processes to increase efficiency.
• Ensure email and landing page alignment with best practices and brand guidelines.

Data and Analytics

• Establish and monitor KPIs to evaluate campaign effectiveness.
• Provide regular reports on campaign performance and ROI.
• Develop segmentation and targeting strategies for personalized content.

Project Management

• Oversee marketing projects from inception to completion.
• Develop and manage timelines, resources, and deliverables.
• Coordinate with stakeholders for timely project delivery.

Collaboration and Stakeholder Management

• Act as liaison between marketing, sales, and other departments.
• Support sales with lead management and reporting.
• Train team members on marketing systems and processes.

Budget and Vendor Management

• Assist with budget planning and adherence.
• Manage relationships with external vendors and contractors.

VALUES

• Work Ethic, Team Player, Adaptability, Resourcefulness, Commitment, Self-Motivation, Collaboration

KNOWLEDGE, SKILLS, AND ABILITIES

• Passion for process and system optimization.
• Experience with CRM, marketing automation, and sales platforms (e.g., Salesforce, Marketo, HubSpot).
• Knowledge of digital marketing best practices and multi-channel campaigns.
• Problem-solving, prioritization, and deadline management skills.
• Excellent communication and interpersonal skills.
• Ability to build relationships with stakeholders.
• Self-starting, dedicated, and driven.
• Project leadership experience.
• Data interpretation and presentation skills.
• Proficiency in Microsoft Office; basic HTML/CSS skills.

EDUCATION AND EXPERIENCE

• Bachelor’s degree or equivalent experience.
• 5-10 years of relevant experience, preferably in healthcare.

SALARY RANGE

• $100,000 - $120,000 annually, based on experience and location.

Sound Physicians is committed to equity and diversity. Qualified applicants will be considered without regard to protected characteristics.

This description is subject to change as duties evolve.