Marketing Operations Manager

Rentokil North America; Memphis (TN); Remote; USD 84,000 - 110,000; Full time

Job summary

A leading company in pest control is seeking a Marketing Operations Manager to enhance marketing processes and execution. The ideal candidate will lead budget management, coordinate marketing strategies, and improve team collaboration. This role demands strong leadership, analytical skills, and the ability to manage multiple projects effectively. Join a dynamic team that values growth and innovation in a fast-paced environment.

Benefits

Career growth opportunities

Training and development

Tuition reimbursement

401(k) with company matching

Immediate health benefits

Qualifications

• Minimum of 5 years in marketing, focusing on planning, strategy, and budget management.
• Proven success in developing and implementing marketing strategies in complex environments.

Responsibilities

• Oversee the marketing budget for North America and track expenditures.
• Prepare reports on marketing budgets and performance with actionable insights.
• Improve marketing processes and support efficiencies.

Skills

Leadership

Communication

Analytical Skills

Problem-Solving

Organizational Skills

Education

Bachelor's Degree in Business or Marketing

Tools

Marketing Analytics Tools

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

Reporting directly to the Director of Marketing Product and Operations, the Marketing Operations Manager will play a pivotal role in improving processes and execution across the marketing team by ensuring efficiency, effectiveness, and alignment with business goals. This role will be responsible for leading the coordination of marketing communication plans across functions, aligning resources to priorities, tracking and measuring marketing outputs, and identifying and executing on improvement opportunities. Additionally, this role will lead planning and execution for marketing meetings like town halls and creative reviews, and improve key tools that make onboarding and collaboration more effective. An ideal candidate is a strategic thinker with exceptional leadership, influencing, and communication skills, a deep understanding of marketing principles and best practices, and the ability to manage multiple projects simultaneously. The candidate should be able to simplify complex ideas, craft compelling stories, have high attention to detail, and manage through ambiguity.

Key Performance Indicators

1. Marketing ROI: Support Marketing to meet revenue and margin goals by maximizing revenue by customer segment/business, and improving marketing output per employee.
2. Project delivery deadlines are met.
3. People: Retention, Engagement, Enablement.

Principal Duties and Responsibilities

• Budget Management: Oversee the marketing budget for North America, ensure effective resource allocation, develop detailed budget plans, track expenditures, and identify cost-saving opportunities.
• Monthly Reporting: Prepare reports on marketing budgets and performance, analyze metrics, track progress, and present insights with actionable recommendations.
• Campaign/Cross-Functional Coordination: Collaborate across marketing to ensure alignment, foster relationships, and coordinate projects for synergy and results.
• Support Efficiencies: Improve marketing processes, address gaps, and partner with Marketing Technology to support efficiencies and tracking.
• Leadership: Provide leadership across marketing operations, foster collaboration, address skill gaps, and promote continuous improvement.

Required Experience

• Ability to foster excellent relationships internally and externally.
• Experience with business integration, transformation, new processes, and securing C-suite buy-in.
• Minimum of 5 years in marketing, focusing on planning, strategy, and budget management.
• Proven success in developing and implementing marketing strategies in complex, multi-channel environments.
• Strong analytical skills, data interpretation, and decision-making abilities.
• Exceptional communication and presentation skills.
• Leadership experience with team motivation and inspiration.
• Proficiency in marketing analytics tools and technologies.
• Knowledge of North American market dynamics, consumer behavior, and industry trends.
• Ability to thrive in a fast-paced environment and manage multiple priorities.
• Strong presentation and communication skills.
• Organizational skills with attention to detail.
• Interpersonal skills for healthy relationships.

Required Leadership Traits and Characteristics

• Customer-focused, entrepreneurial, and growth-oriented.
• Analytical and problem-solving skills with understanding of marketing and financial indicators.
• Influencing skills across diverse teams.
• Organizational and leadership skills to operate strategically and operationally.
• Excellent influencing and communication skills with diverse stakeholders.
• Commitment to societal and environmental impact within ESG.
• High drive, work ethic, accountability, and sound judgment under pressure.

Formal Education, Qualifications or Training

• Bachelor's Degree or equivalent in business, marketing, or related field preferred.

Base Pay Range

$84,300 - $109,600 USD annually. Starting pay varies based on location, skills, education, and experience. Total earnings may include overtime, incentives, commissions, and performance bonuses.

#LI-Remote

Why Choose Us?

A career with Rentokil offers growth, rewards high performance, and promotes from within. We provide competitive pay and performance incentives. Benefits include:

• Career growth opportunities
• Training and development
• Tuition reimbursement for full-time colleagues

Health and Wellness

• Immediate health benefits for full-time colleagues, starting day 1.
• Medical, Dental, Vision, Disability, Life Insurance, and more.

Savings and Retirement

• 401(k) with company matching.

Work-Life Balance

• Vacation and sick days, holidays, and flexible policies.

We seek individuals eager to make a difference. This company is a drug-free workplace and complies with all laws regarding employment of individuals with disabilities. For more rights and protections, see the provided links.